Sentinel reviews

Our mission for our employees is to create a work environment that encourages creativity, fosters growth and rewards success. These are the core principles we use as a foundation to make sure we are setting up each team and every team member up for success. For our SA team, we strive to foster their growth through peer mentoring, internal training, partner trainings, certification courses, and exposure to multiple customers. We have found this combination of activities to be very effective and we are disappointed to hear your experience was so different from so many other team members in terms of fostering growth. The methods and tools used by the Sales team do not always make sense to those outside the department, but we can assure you we are using the same principles for that team to set them up for success—which includes implementing the most efficient and effective processes possible. Our employees are family which makes your “Advice to Management” particularly painful to read. We have internal paths in place to voice concerns to direct managers - along with escalation all the way up to the Senior Management/ownership team - because the opinions of our employees are so important to us. Based on your concerns, it appears these paths were underutilized and led you to feel disconnected. Thanks for your feedback. Best of luck in your future endeavors.