Item: Senture
Rating: 4
Author: Former employee - Customer Service Representative

Question 1

Is Senture a good company to work for as a Customer Service Representative?

Accepted Answer

Customer Service Representative professionals working at Senture have rated their employer with 2.6 out of 5 stars in 92 Glassdoor reviews. This is a lower than average score with the overall rating of Senture employees being 3.1 out of 5 stars. Search open Customer Service Representative Jobs at Senture now and start preparing for your job interview by browsing frequently asked Customer Service Representative interview questions at Senture.

Question 2

Does Senture pay Customer Service Representative employees well?

Accepted Answer

Customer Service Representative professionals rate their compensation and benefits at Senture with 2.8 out of 5 stars based on 92 anonymously submitted employee reviews. This is 13.3% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative salaries at Senture.

Question 3

How happy are Customer Service Representative professionals working at Senture?

Accepted Answer

44% of Customer Service Representative employees at Senture would recommend their employer to a friend. This rating has decreased by 7% in the past 12 months. Customer Service Representative professionals have also rated Senture with a 2.7 rating for work-life-balance, 3.0 rating for diversity and inclusion, 2.5 rating for culture and values and 2.6 rating for career opportunities.

Question 4

What Senture locations are top rated by Customer Service Representative employees?

Accepted Answer

McAllen is the top rated Senture location by Customer Service Representative employees. London is the lowest rated Senture location by Customer Service Representative employees.

Question 5

What are the top reviewed jobs at Senture?

Accepted Answer

Customer Service Representative (96), Customer Service Representative (CSR) (60), Call Center Representative (16), Customer Service (CSR) (7), Member Engagement Coordinator (7), Supervisor (5), Call Representative (4), Customer Service Agent (4), HR- Recruiter (3), Advisor (2), BSR (2), BSR Inbound Call Representative (2), Care Coordinator (2), Consumer Guide/Customer Service (2), Csr1/Floor Support (2)

Question 6

What are the pros of working at Senture according to real employee reviews?

Accepted Answer

"pay is good and accurate" ((in 60 reviews)); "Awesome pay, family, friends and work from home" ((in 40 reviews)); "great people and pay and get to work form hom" ((in 15 reviews)); "good benefits" ((in 13 reviews)); "Friendly supervisors" ((in 8 reviews))

Question 7

What are the cons of working at Senture according to real employee reviews?

Accepted Answer

"Management is awful..." ((in 17 reviews)); "If you get on a certain emergency contract, you get thrown to the wolves after 3 days of training." ((in 8 reviews)); "Insurance is expensive" ((in 7 reviews)); "Micromanaging by supervisors not sure how to get time off" ((in 6 reviews)); "definitely have favorites" ((in 5 reviews))

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