Service Experts reviews

2.5

25% would recommend to a friend

(386 total reviews)
avatar

Dan Reidy

18% approve of CEO

32% positive business outlook

Service Experts has an employee rating of 2.5 out of 5 stars, based on 386 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Service Experts employee rating is 32% below average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

386 reviews
1.0
Jun 3, 2022

Toxic Work Culture

Recommend
CEO approval
Business Outlook

Pros

Can’t express the mental torture, constant pushing, Long hrs(past midnights) no holidays granted when you are in need. Managers have 0 understanding of Work Life bal. If you have been in family env, prolly never find time for family in this job.

Cons

Working on weekends, late nights, stress unlimited, even the teammates are useless don’t hope they will help you get onboard easily.

3.0
Jun 7, 2018

High pressure sales has taken precedence over good customer service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The work environment was pleasant and everyone is friendly. Spiffs and bonuses are nice. Ability to work overtime for the national call center is helpful.

Cons

They pay office staff as little as possible, and instead of offering decent yearly raises they just tell you to sell more. If I wanted to rely on my ability to make sales to make more money, I’d be a salesperson. They drive customers away with the new approach they’re taking to selling things. There’s little to no room for advancement in the local centers.

1.0
Mar 29, 2018

Look somewhere else

Recommend
CEO approval
Business Outlook

Pros

They have ok benefits and a great market share in the industry. More or less if you make money you are left alone as long as you are part of the "boys clubs"

Cons

This company will say one thing and do another. They have no problem telling you something to your face and then screwing you over. They say things have changed with new ownership and a new CEO but it is the same old crap. You are treated as a commodity daily and only seen as revenue. No respect or care for their employees. Their turn over is incredibly high. Upper management is weak at best and spends very little time trying to make sure their branches have good management. Managers are paid way under market value and bonuses are a joke. They give you this awesome plan that you can never hit. I would seriously reconsider working for this company. I spent almost 5 years there and in hindsight it got me no where in my career. HR is laughable.

Viewing 10 - 12 of 386 Reviews

Glassdoor has 399 Service Experts reviews submitted anonymously by Service Experts employees. Read employee reviews and ratings on Glassdoor to decide if Service Experts is right for you.