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      Service Express

      Engaged Employer

      Service Express reviews

      3.4

      57% would recommend to a friend

      (435 total reviews)
      avatar

      Ron Alvesteffer

      67% approve of CEO

      26% positive business outlook

      Ratings by category

      3.8

      Work/Life balance

      3.4

      Culture & values

      3.2

      Compensation and benefits

      3.2

      Career opportunities

      3.1

      Diversity & inclusion

      3.0

      Senior management

      Service Express has an employee rating of 3.4 out of 5 stars, based on 435 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Service Express employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      435 reviews
      2.0
      Aug 29, 2025

      End of an era

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Quick sales cycles that don’t require prior technical acumen. There are still a few good people left!

      Cons

      What was once a great culture that treated customers like a partner has turned into a used car salesmen culture that views customers as the enemy that we have to coerce into doing business with even if it isn’t in the timeline of the end user.

      5.0
      Aug 28, 2025

      Great Place to Work

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Resources and support are constantly available - The culture is incredible -Management cares about us as people and truly wants the best for us

      Cons

      -Can be a bit of a tough job mentally, but the community and support there is amazing

      1.0
      Aug 28, 2025

      Reduced To A Number

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Have developed long lasting relationships with some fantastic minds.

      Cons

      Sales leadership is empty talk and inflated egos. Quotas are missed, reps are leaving, and nothing changes. They are trying to rule by fear and devalue people — leadership is the core problem. They need to take a hard look in the mirror when 77% of your sales org. is missing quota. Great talent is walking out the door week by week and it's unfortunate that some of the people who are in a high-level leadership roles, Have never sold a dime for this business but believe they understand the process and how things should work because they were successful within a completely different space. It's not apples to apples and the toughest part is, leadership does not want to listen to the folks that have been here, again trying to devalue us into just a number and if you aren't 100+% to your goal then you are nothing.

      Viewing 67 - 69 of 435 Reviews
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      ReviewsService Express reviews

      Glassdoor has 449 Service Express reviews submitted anonymously by Service Express employees. Read employee reviews and ratings on Glassdoor to decide if Service Express is right for you.