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      Service Express

      Engaged Employer

      Service Express reviews

      3.4

      57% would recommend to a friend

      (435 total reviews)
      avatar

      Ron Alvesteffer

      67% approve of CEO

      26% positive business outlook

      Ratings by category

      3.8

      Work/Life balance

      3.4

      Culture & values

      3.2

      Compensation and benefits

      3.2

      Career opportunities

      3.1

      Diversity & inclusion

      3.0

      Senior management

      Service Express has an employee rating of 3.4 out of 5 stars, based on 435 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Service Express employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      435 reviews
      2.0
      Mar 28, 2025

      Great Company! In 2022

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unparalleled community with unbelievable access to sales support tools and upper management

      Cons

      The company grew too quickly and managed to lose a lot of what made it different on the way. In one quarter, it let go/fired 25%-35% of its sales force. Quotas were a joke; only 20% of the sales team hit them in 2024. Enforces a minimum new agreement deal size while the competition does not. Simply put, unrealistic expectations, without the support necessary to realistically achieve them

      3.0
      Mar 23, 2025

      Good not Great

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get the opportunity to work with awesome people and for one of the top data center maintenance companies globally. They are good about creating a reasonable level work life balance being are able to schedule doc appointments or take care of a kid who’s sick. The company continues to grow and acquire companies year over year, creating job security.

      Cons

      They are struggling to maintain who they are as they grow, but can’t seem to recognize that. Company is losing touch of those in the middle and no longer have clear or reachable career growth opportunities. Senior leadership make decisions without full understanding of work streams below. There is little to no opportunity to impact your compensation growth outside of sales roles, just an annual cost of living adjustment.

      Viewing 91 - 93 of 435 Reviews
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      ReviewsService Express reviews

      Glassdoor has 449 Service Express reviews submitted anonymously by Service Express employees. Read employee reviews and ratings on Glassdoor to decide if Service Express is right for you.