Service Express reviews

3.4

57% would recommend to a friend

(435 total reviews)
avatar

Ron Alvesteffer

67% approve of CEO

26% positive business outlook

Service Express has an employee rating of 3.4 out of 5 stars, based on 435 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Service Express employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

435 reviews
1.0
Nov 26, 2024

The grass is definitely greener and I left on my own

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you want a top level sales leader that has no original thought for themselves and won’t interact with the sales force and just quotes books to sound like he knows what he is doing then this is the job for you. It is a great place to get your career started but that’s it. There are few good leaders in the company that actually know how to lead and actually care for their people, the rest is all micromanagement that you will just be a head count. You are not allowed to have your own ideas to be successful and the KPI’s that are set have been set by people who have never successfully done the jobs themselves.

Cons

Everything but the start of a career. Every word that is spoken is to benefit the executive leadership. The employees no longer have a say and are just told by people that have no idea what they are doing. The PE firms have ran this into the ground. They have stopped with exit interviews because they don’t care and don’t want feedback. Again great place to start to get your feet wet but will not be compensated appropriately after 2 years. Salary is low compared to industry and quotas are not obtainable. All they care about is that the PE gets paid and you will just be a head count. It’s funny how it was stated they would never cut job to make a number but that’s exactly what happened in 2023. CEO still gives the same speech he did when I started and it’s clear he actually does not care or try and change anything. It just seems to be about the next buyout.

5.0
Nov 21, 2024
Recommend
CEO approval
Business Outlook

Pros

The company and the employees are phenomenal. Anyone is willing to help you at any time, and the company provides great work life balance.

Cons

The SDR role is challenging and there is no guaranteed way to do it. One must be adaptable and able to endure the emotional ups and downs of this role.

Viewing 103 - 105 of 435 Reviews

Glassdoor has 449 Service Express reviews submitted anonymously by Service Express employees. Read employee reviews and ratings on Glassdoor to decide if Service Express is right for you.