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      Service Express

      Engaged Employer

      Service Express reviews

      3.4

      57% would recommend to a friend

      (435 total reviews)
      avatar

      Ron Alvesteffer

      67% approve of CEO

      26% positive business outlook

      Ratings by category

      3.8

      Work/Life balance

      3.4

      Culture & values

      3.2

      Compensation and benefits

      3.2

      Career opportunities

      3.1

      Diversity & inclusion

      3.0

      Senior management

      Service Express has an employee rating of 3.4 out of 5 stars, based on 435 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Service Express employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      435 reviews
      1.0
      Jul 5, 2022

      Stay Away!!!!!!.....If you are in Sales or a Client!!!

      Senior account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ummmm....checks clear, gift cards, corp card

      Cons

      Complete Brainwashing, events held at "Amway" hotel, Sales Management oblivious to market, SLA's missed, Engineering staff constantly unhappy, Rocky Mountain Sales Managers consistently fabricating the truth, SDR's lied to, just look at the turnover rate!!..corp website/ linkedin managers always hiring.....I worked in an office where there were 9 sales people in 2.5 years.....STAY AWAY!!!!

      3.0
      Jun 23, 2022

      Underpaying IT job

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      All of the props should go to the TA team for hiring great individuals to work alongside.

      Cons

      They are constantly brain-washing people into thinking this is the greatest company and job you will ever have. They make it seem like there is unlimited opportunity, but that is based on if you are part of their favorite group and if you got a good territory or AE to work with. You are highly under payed and they overcompensate heavily on "culture" to make you feel better for it. They claim to be transparent but they are constantly covering their own tracks for internal changes so they can meet large sales goals.

      1.0
      Jun 19, 2022

      Not a good place

      Field service engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are good considering the size of the company.

      Cons

      Overwork, under appreciated. Management are disconnected from reality. They try every trick to cut down your pay, especially when it comes to overtime. Mileage reimbursement is abysmal. They are so cheap especially when it has to do with the field engineer. Sales are getting unlimited fund.. Field engineer not at all. If they could service customer without using us they would in a heart beat. Oh, they are never wrong.

      avatar
      Service Express Response
      4y
      We appreciate your feedback and transparency. You can also connect with our Human Resources Team to discuss this further so we can understand your employee experience. Thank you!
      Viewing 106 - 108 of 435 Reviews
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      ReviewsService Express reviews

      Glassdoor has 449 Service Express reviews submitted anonymously by Service Express employees. Read employee reviews and ratings on Glassdoor to decide if Service Express is right for you.