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      Service Express

      Engaged Employer

      Service Express reviews

      3.4

      57% would recommend to a friend

      (435 total reviews)
      avatar

      Ron Alvesteffer

      67% approve of CEO

      26% positive business outlook

      Ratings by category

      3.8

      Work/Life balance

      3.4

      Culture & values

      3.2

      Compensation and benefits

      3.2

      Career opportunities

      3.1

      Diversity & inclusion

      3.0

      Senior management

      Service Express has an employee rating of 3.4 out of 5 stars, based on 435 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Service Express employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      435 reviews
      5.0
      May 10, 2024

      Great company to work for

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have really enjoyed my time at Service Express. One thing the company does really well are the vision goals. With the vision goals, I have experienced growth professionally, financially and personally. My leader takes the time to help me succeed and I am surrounded by teammates who work just as hard. I appreciate the transparency that comes from not only my leader but upper level management. Ron and the executives give a very thorough quarterly review walking through the companies performance and trajectory.

      Cons

      I can sense frustration from employees with the shift from remote to hybrid. I think it would benefit the company to be more flexible in this sense.

      avatar
      Service Express Response
      2y
      We're glad to hear you've had a positive experience with Vision Goals and receiving guidance from your leader and colleagues (this is what Service Express is all about!). We understand the shift from remote to hybrid work is a significant change and can be challenging for some. We encourage leaders to connect with their team members and create flexibility if and where needed. Thank you for sharing your feedback and suggestions with us; they're critical as we continue to evolve and grow.
      5.0
      Apr 28, 2023

      Growth-Oriented and Empowering

      Sales development manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The leadership here truly cares about the personal, professional, and financial goals of their employees. We hire great people who are all pushing each other every day to be the best versions of themselves. I feel like my senior leadership is invested in me as a person, supporting me in my goals, and care deeply about the people who report to me as well. There is a ton of potential in the market, which is great when it comes to company growth and job stability. I also love the way that we don't over-hire for the sake of rapid growth and then risk laying a bunch of people off (means a lot in the economic environment we're in right now). My opinion is always heard and acknowledged and my hard work does not go unnoticed or unappreciated.

      Cons

      It feels as if there is a lack of focus right now on what is the highest priority for the company as a whole in terms of scaling and growth (lots of people running in different directions at times). This seems like a season based on acquisitions and ELT transitions - not a lasting trend though.

      Viewing 103 - 105 of 435 Reviews
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      ReviewsService Express reviews

      Glassdoor has 449 Service Express reviews submitted anonymously by Service Express employees. Read employee reviews and ratings on Glassdoor to decide if Service Express is right for you.