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      Service Express

      Engaged Employer

      Service Express reviews

      3.4

      57% would recommend to a friend

      (435 total reviews)
      avatar

      Ron Alvesteffer

      67% approve of CEO

      26% positive business outlook

      Ratings by category

      3.8

      Work/Life balance

      3.4

      Culture & values

      3.2

      Compensation and benefits

      3.2

      Career opportunities

      3.1

      Diversity & inclusion

      3.0

      Senior management

      Service Express has an employee rating of 3.4 out of 5 stars, based on 435 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Service Express employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      435 reviews
      5.0
      May 13, 2024

      Good Entry Level Sales Opportunity

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Management Great Fundamental Sales Experience No extensive hours Growth Opportunities within the department Career track to higher level sales Fantastic enablement tools Great work culture Attainable Quota

      Cons

      High Volume Dialing Communication with higher-level sellers can be difficult Expectations and timelines for promotion can be unclear at times Fluctuating Commission

      avatar
      Service Express Response
      2y
      Thank you for leaving a review and sharing your feedback with us - we appreciate it!
      5.0
      May 13, 2024

      Exciting place to be!

      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've never worked for a place where I am surrounded by top talent from all departments. The people Service Express selects to work here make the difference, and they truly out live our purpose to provide a great experience for our customers, partners and employees.

      Cons

      Being a growth-oriented organization is not for every one, with high-growth comes a lot of change and needing to be flexible to that change. This can be difficult for people at times. I

      avatar
      Service Express Response
      2y
      Thank you for sharing your thoughtful feedback and details about your 10+ years at Service Express. We agree that our people make all the difference. We're proud of the processes we've created over the years to attract and hire our talented team members. We appreciate you taking the time to share your experience and advice with us!
      5.0
      May 10, 2024

      Great company to work for

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have really enjoyed my time at Service Express. One thing the company does really well are the vision goals. With the vision goals, I have experienced growth professionally, financially and personally. My leader takes the time to help me succeed and I am surrounded by teammates who work just as hard. I appreciate the transparency that comes from not only my leader but upper level management. Ron and the executives give a very thorough quarterly review walking through the companies performance and trajectory.

      Cons

      I can sense frustration from employees with the shift from remote to hybrid. I think it would benefit the company to be more flexible in this sense.

      avatar
      Service Express Response
      2y
      We're glad to hear you've had a positive experience with Vision Goals and receiving guidance from your leader and colleagues (this is what Service Express is all about!). We understand the shift from remote to hybrid work is a significant change and can be challenging for some. We encourage leaders to connect with their team members and create flexibility if and where needed. Thank you for sharing your feedback and suggestions with us; they're critical as we continue to evolve and grow.
      Viewing 136 - 138 of 435 Reviews
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      ReviewsService Express reviews

      Glassdoor has 449 Service Express reviews submitted anonymously by Service Express employees. Read employee reviews and ratings on Glassdoor to decide if Service Express is right for you.