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      Service Express

      Engaged Employer

      Service Express reviews

      3.4

      57% would recommend to a friend

      (435 total reviews)
      avatar

      Ron Alvesteffer

      67% approve of CEO

      26% positive business outlook

      Ratings by category

      3.8

      Work/Life balance

      3.4

      Culture & values

      3.2

      Compensation and benefits

      3.2

      Career opportunities

      3.1

      Diversity & inclusion

      3.0

      Senior management

      Service Express has an employee rating of 3.4 out of 5 stars, based on 435 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Service Express employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      435 reviews
      5.0
      May 7, 2024

      Fantastic Company

      Sdm manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      One of the most collaborative and forwarding thinking companies I have ever worked for. Service Express have a perfect blend for putting customers and employees at the forefront of their business which educates, develops and nurtures relationships with perfect balance.

      Cons

      Sometimes it is a high pressure environment. Communication is key between all and it sometimes is not at the level needed

      avatar
      Service Express Response
      2y
      We're happy you've had a positive experience with Service Express over the past several years. We understand the environment can be fast-paced and high-pressure, especially in a sales function. We value your advice to communicate and encourage involvement at every level; we'll pass this along. Thank you for sharing your perspective!
      5.0
      May 3, 2024

      Great culture

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The culture here is incredible. People really do come first, and the growth opportunities are endless.

      Cons

      Very fast-paced. You need to be resilient and adapt to change quickly in order to do well here.

      avatar
      Service Express Response
      2y
      We're glad you've had a positive experience with our culture and feel we have abundant growth opportunities. Working at a growing company can be fast-paced and requires agility and adaptability. Thank you for taking the time to share your perspective!
      1.0
      Apr 19, 2024

      Wouldn't reccomend

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      While Service Express started out as an amazing company to work for, they have taken a very different direction in recent years. What stood out to me as a "Pro" when first joining was the companies commitment to helping employees achieve their personal, professional, and financial goals. This outlook has shifted drastically in recent years and it feels more like rhetoric than a truly built purpose.

      Cons

      Inability to work remote, reduced transparency from management, quotas are raised every year while compensation is lowered.

      avatar
      Service Express Response
      2y
      We value your feedback and are sorry your experiences haven't remained consistent during your time at Service Express. We regret that changes in remote work, quotas and compensation have created a disconnect from what you once drew you into the company. We acknowledge there are always areas for improvement and are dedicated to hearing and collecting feedback to make the necessary adjustments. Thank you again for sharing your thoughts with us. If you have any other feedback, please reach out to hr@serviceexpress.com.
      Viewing 139 - 141 of 435 Reviews
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      ReviewsService Express reviews

      Glassdoor has 449 Service Express reviews submitted anonymously by Service Express employees. Read employee reviews and ratings on Glassdoor to decide if Service Express is right for you.