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      Service Express

      Engaged Employer

      Service Express reviews

      3.4

      57% would recommend to a friend

      (435 total reviews)
      avatar

      Ron Alvesteffer

      67% approve of CEO

      26% positive business outlook

      Ratings by demographic groups

      Service Express has an employee rating of 3.4 out of 5 stars, based on 435 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Service Express employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      435 reviews
      2.0
      Jul 21, 2023

      Service Express Review

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The culture was ultimately the best part about SE. Enjoyed people I worked with cross-department wise.

      Cons

      Was apart of a recent layoff that occurred at the company. Completely disgusted, blindsided and betrayed how things were handled. Whether it is something good or bad that goes on within the company - they will only tell you the good and blindside you or sugar coat the bad. I was brainwashed to believe that this was a good company until you realize you're just a number to them and they really could care less what happens to you at the end of the day.

      1.0
      Jul 18, 2023

      It all went downhill after the acquisition of Bluechip 😔

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Absolutely none after the acquisition by Service Express of the former great company to work for Bluechip Customer Engineering.

      Cons

      Too much emphasis on growing sales and not supporting support functions, poor senior leadership, no direction, moral is very low, too many changes that are not explained, loss of many years of technical and business expertise, staff are all looking over their shoulder, no support from senior leads, very poor processes, toxic environment, no trust in ELT or SLT anywhere in the business,

      4.0
      Jul 17, 2023

      Modern Values

      Customer success specialist ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      flexibility, fair management, work/life balance, pay, good communication, challenging work, excellent time off schedule

      Cons

      workload can be stressful at times, systems can be overwhelmed, health benefits are pricey

      Viewing 202 - 204 of 435 Reviews
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      ReviewsService Express reviews

      Glassdoor has 449 Service Express reviews submitted anonymously by Service Express employees. Read employee reviews and ratings on Glassdoor to decide if Service Express is right for you.