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      Service Express

      Engaged Employer

      Service Express reviews

      3.4

      57% would recommend to a friend

      (435 total reviews)
      avatar

      Ron Alvesteffer

      67% approve of CEO

      26% positive business outlook

      Ratings by category

      3.8

      Work/Life balance

      3.4

      Culture & values

      3.2

      Compensation and benefits

      3.2

      Career opportunities

      3.1

      Diversity & inclusion

      3.0

      Senior management

      Service Express has an employee rating of 3.4 out of 5 stars, based on 435 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Service Express employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      435 reviews
      3.0
      Feb 23, 2023

      Major changes

      Senior account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Upbeat ra-ra culture that is positive but sometimes annoying.

      Cons

      Company is growing mostly via acquisition with less focus on employees not in Grand Rapids

      1.0
      Feb 15, 2023

      Stay away - inauthentic, disorganized and toxic work environment. Horrible leadership.

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      There aren’t any pros to be honest.

      Cons

      No diversity, non-inclusive work environment (don’t be fooled by the lies spewed on the “why work for us” section here-there is no real work being done with regards to diversity, equity and inclusion and many employees who are members of the LGBTQIA community are afraid to speak up to their managers-the senior leadership team lacks some serious diversity, the company is run by ego driven executive leaders who don’t listen and are very insincere, very disorganized, and lack trust in employees along with an inability to empower employees to make decisions.

      avatar
      Service Express Response
      3y
      Thank you for your feedback. We know our journey with diversity, equity and inclusion continues to evolve and we are committed to taking care of our people, communities and planet. We are dedicated to fostering a culture of belonging and inclusion and although our work is far from over, we’re dedicated to creating positive impacts and experiences for all.
      1.0
      Feb 9, 2023

      (Very specific type of person) powered

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent training, solid benefits that extend beyond just insurance. The book per month and gym membership reimbursement is a nice touch. That’s about where it ends

      Cons

      For claiming they are people powered, if you do not fit into their criteria you will have a very hard time thriving here no matter your work ethic. The lack of diversity (especially in leadership) is concerning. They also like to act like the culture is one where you are constantly supported and that is just not true, it is cut throat and threats of termination are constant. The manager level is treated like an exclusive club while priding themselves on transparency.

      Viewing 226 - 228 of 435 Reviews
      Related searches: Service Express jobs | Service Express salaries | Service Express benefits | Service Express interviews
      ReviewsService Express reviews

      Glassdoor has 449 Service Express reviews submitted anonymously by Service Express employees. Read employee reviews and ratings on Glassdoor to decide if Service Express is right for you.