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      Service Express

      Engaged Employer

      Service Express reviews

      3.4

      57% would recommend to a friend

      (435 total reviews)
      avatar

      Ron Alvesteffer

      67% approve of CEO

      26% positive business outlook

      Ratings by demographic groups

      Service Express has an employee rating of 3.4 out of 5 stars, based on 435 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Service Express employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      435 reviews
      5.0
      Oct 17, 2022

      Fantastic

      Product owner
      Recommend
      CEO approval
      Business Outlook

      Pros

      THE PEOPLE. Truly a people powered environment. Collaborative, friendly, with the right balance of challenge.

      Cons

      Change is a normal thing here. If someone does not deal with change might not be the place for you.

      2.0
      Oct 16, 2022

      Underpaid People-Powered

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Pretty solid, recession-proof industry to be in. - Met a lot of good people here (although many of them have recently left)

      Cons

      - Salary. This is the big one. This company is obsessed with underpaying employees- especially on the operations side. If you're not in sales, you're a second class citizen. They have adapted very poorly to hiring from a national talent pool with the shift to remote work. They pay like everyone is in Grand Rapids (a very low CoL city). The attrition rate in the last couple of years has skyrocketed. - Benefits. The benefits here are definitely well below average despite repeated feedback from employee surveys that this needs to change. Leadership has not seriously addressed this. Which brings me to... - Leadership. The leadership team here talks a big talk. They are obsessed with the term "people-powered", but don't seem to support their people where it really counts. I believe there was a time when this was more the case, but lately it really just feels like marketing propaganda. They clearly do not really care about the well-being of their employees, as evidenced by the low salaries.

      avatar
      Service Express Response
      3y
      Thank you for taking the time to leave your feedback. We are glad you had a great experience with the people you met at Service Express. We want to create a place to work where people enjoy the collaboration, passion, and impact they can achieve together. Our goal is to always empower and work with our people to meet their personal, professional and financial goals. We do understand the variety of data points that need to be evaluated with compensation and we do pay in consideration of geography. Using tools like PayScale, Talent Insights, and third-party analytics on employment data, our Leadership Team is dedicated to making sure our people feel valued, compensated for the work they are doing, and in line with the current market.
      5.0
      Oct 12, 2022

      Fantastic Company

      Senior account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pros are what you can make of the opportunity they put in front of you.

      Cons

      None. Service Express was a wonderful place to work.

      Viewing 241 - 243 of 435 Reviews
      Related searches: Service Express jobs | Service Express salaries | Service Express benefits | Service Express interviews
      ReviewsService Express reviews

      Glassdoor has 449 Service Express reviews submitted anonymously by Service Express employees. Read employee reviews and ratings on Glassdoor to decide if Service Express is right for you.