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      Service Express

      Engaged Employer

      Service Express reviews

      3.4

      57% would recommend to a friend

      (435 total reviews)
      avatar

      Ron Alvesteffer

      67% approve of CEO

      26% positive business outlook

      Ratings by demographic groups

      Service Express has an employee rating of 3.4 out of 5 stars, based on 435 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Service Express employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      435 reviews
      3.0
      Oct 27, 2022

      Good Development

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good place for starting a sales career in tech

      Cons

      commission opps aren't as high as it used to be very segmented based on role

      2.0
      Oct 26, 2022

      Awful Place to work - things getting worse with lack of direction or structure

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      People. Some really good people who need respecting and looking after. No other pros currently as benefits being reduced significantly

      Cons

      SLT are so disengaged from staff. No technical focus Only Sales orientated Dont listen to the concerns and improvements required Lack of technical resource meaning work life balance is non existent

      3.0
      Oct 23, 2022

      Mix Feelings

      Anonymous
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Fantastic growth - Culture where people can thrive by thinking bigger picture, not settling for the "as-is", being an entrepreneur, and working hard. - People generally care for each other on a business and personal level.

      Cons

      - The culture allows for complacency because the company's purpose of providing the the best experience for the customer, partners, and employees is viewed as "do not challenge" the customer, partners, nor employees. - The business functions would rather work within their silos to avoid talking with with other functions and avoid any potential conflict. - Leaders do not hold their people accountable because it does not provide "the best experience." - Leaders do not develop their staff and provide opportunities for growth because employees are busy with their day to day tasks. - Employees' view of development is to read books and do ride alongs. - Employees would rather tell their leaders of the problem instead of being part of a solution.

      Viewing 238 - 240 of 435 Reviews
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      ReviewsService Express reviews

      Glassdoor has 449 Service Express reviews submitted anonymously by Service Express employees. Read employee reviews and ratings on Glassdoor to decide if Service Express is right for you.