Spot reviews

3.3

61% would recommend to a friend

(348 total reviews)
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Andrew Elsener

81% approve of CEO

57% positive business outlook

Spot has an employee rating of 3.3 out of 5 stars, based on 348 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spot employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

348 reviews
2.0
Mar 16, 2020
Recommend
CEO approval
Business Outlook

Pros

High earning potential if you make it through all the other BS, but it takes longer to see success than advertised.

Cons

EVERYTHING ELSE IS TRUE. Toxic environment. No need to be redundant and repeat what everyone else is saying, just know the other complaints are completely valid. Everything is highly numbers driven, as most sales jobs are, but management cares more about numbers than they do about their workers. We have full capability to work from home (everything we do is phone/computer based) but with the current coronavirus situation, we are still expected to be present in the office despite everything else around shutting down (which is an extremely open workspace. Long desks with 2 computer screens designate your workspace, no cubicles. If anyone walks in carrying the virus, we're all at very high risk) because God forbid a national emergency would cause any type of lull in productivity. Not only are we fully capable of working from home, it's expected that we work from home outside of regular office hours and are available to solve any issues for customers or drivers 24/7. If you want to be successful, you can also say goodbye to weekends and holidays-- expect to work on black Friday, Christmas Eve, etc and take calls at 3am if there is an issue with your shipment. But during a national health emergency we are still expected to work in office because the idea of losing any amount of productivity to keep employees safe and healthy would be ridiculous.

1.0
Dec 9, 2019

Really read the reviews. They are True

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Up to date office. Company pays half of your monthly parking. Lots of swag. Bowling lanes. There are some amazing people on the floor. VP/Sales leader has a lot of advice and helpful tips. He will really listen to what you have to say and try and help.

Cons

Where to begin...the environment here is not one of a team mentality by any means. It is cut throat. Every man for himself, stab people in the back, do whatever you have to do to make your money. Instead of focusing on talents this is all a number games. How many minutes you were on each phone call. How many phone calls did you make. Name of the game is cold calling. One owner acts like he doesn't even see you. He walks around with his face in his phone, or sends hateful emails. Another one has two faces. One that I really admired and believed in. One that showed the real colors. Instead of taking on your concerns and trying to work through them, he just tells you how hes made so many people successful and that basically we owe everything to him. You are expected to be on call 24/7. Dont get me wrong, you will have a couple weeks to get into the swing of things. Then after that game on. This is a HUGE drinking environment. The business is full of just out of college people. For sure there is plenty of talent there. However who can we look to for advice on the issues that come up? Lots of focus on the money but not on what to do when things come up. Unless you are part of an elite group of people and everyone knows who they are, you will not be listened to or taken serious. You will be made fun of. I have seen employees taking pictures of other employees and then an owner come out and humiliate employees on the floor. Why not. Who can do anything about it? There have been a couple occasions where a Glassdoor review came out and all Hell breaks lose. Once it was sent around to part of the office in an email. I had it forwarded to me so I read it as well. Then the team it was thought to come from was pulled into a meeting in which they were screamed at and offered money to admit it was them. Meanwhile the true author of the review was sitting out on the office floor. If you ever disagree or try to offer another perspective, you are just reminded of the amount of money spot has made in 10 yrs. Please, unless you will do absolutely anything for a paycheck try and steer clear. The marketing team does a fantastic job. So much that I discounted every single warning I had. Look at the responses on any board from management when ever they are disagreed with. I am looking to get out of here as soon as possible.

1.0
Oct 4, 2016

False promises

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits are about the only thing.

Cons

Unrealistic expectations. Talking to management or HR does no good. College frat house atmosphere. They only want young college grads so they don't have to pay for experience and they can brain wash them to their ways. They set training and meetings but always cancel. You are just expected to know what they want without training or communication. Drivers hate dealing with them and customers complain about them. Watch your back and trust no one.

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Spot Response
9y
Thanks for your review. As a fast-growing company, Spot has gone through many changes. We are certainly not perfect. Many changes have been positive ones, including Spot's investment in our people and hiring a specialist to lead training efforts. I'd be happy to talk to you live about your experience while here at Spot. If you want just send me an email to set up a time to talk - humanresources@spotfreightinc.com
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Glassdoor has 382 Spot reviews submitted anonymously by Spot employees. Read employee reviews and ratings on Glassdoor to decide if Spot is right for you.