SpotOn reviews

3.4

55% would recommend to a friend

(929 total reviews)
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Zach Hyman

76% approve of CEO

56% positive business outlook

SpotOn has an employee rating of 3.4 out of 5 stars, based on 929 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SpotOn employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

929 reviews
1.0
Sep 14, 2018

Avoid!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have nothing good to say about SpotOn, expect they have free snack and drinks. Occasionally, they will provide pizza or wings, and cheap T-shirts and low quality backpacks.

Cons

SpotOn has been the worst company I have worked for in my entire life. Company lacks direction, and managers just act like lost puppies. The president himself is unaware of what’s going on most days as he acts a robot. There is a lot of shady things that happen to maintain their sales goals by sales directors and sales agent. In other words, they are basically faking documents and signatures to make sure the company stays afloat - for what? So they can say: oh we closed so many deals this month? Oh yeah, it’s because half of them were fraudulent. Most accounts they sign up remain dormant, while they collect monthly service fees. Sounds familiar? Well, banks have been doing that for years and now SpotOn!

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SpotOn Response
7y
First and foremost: we don't fake documents and signatures, nor do we sign fraudulent accounts - any insinuation is patently false. The statement that most of our accounts are dormant also is untrue. While I am incredibly disappointed to hear your reaction to your time here, and would be happy to discuss, I won't stand for claims that are not just untrue but are slanderous. We take great pride in the work our team does day-in and day-out and our values and integrity mean everything to us. If anyone ever wants to discuss those facts - I'm more than happy to (rj@spoton.com)
1.0
May 16, 2018

Not worth it

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free snacks, some decently nice coworkers if you look hard enough

Cons

Pretty toxic work environment. The company is run by management who are awarded positions based on their coziness with owners as opposed to any actual managerial experience. As a result, the whole company operates like one Central Payment fraternity, where success is determined by how long you’ve known the owners. Sales and recruiting are also quite sharky, overpromising, under delivering, and outright lying. Whole company doesn’t seem to know how to communicate effectively, which leads to an horribly inefficient opration.

5.0
Nov 28, 2018
Recommend
CEO approval
Business Outlook

Pros

I have worked here for a few months, but I've been around the block. The amount of money I've made is incredible, the support I've received has been nothing short of awesome, and I've left every single appointment knowing I helped the person I just signed up. Here's the deal, it's a straight commission job. If you have no or little sales experience? Probably not going to work out. What you are seeing with all the negative comments are entitled and lazy people that couldn't make the cut. So they lash out and point fingers. SpotOn is what you make it. Work hard, they will reward you. I'm just getting into benefits..and I didn't even know you could get health coverage like they offer anymore. It's amazing. I may actually go to the doctor for a change. Bottom line is, if you work hard...you'll make a ton of money. My best friend walked away from a well into the 6 figure SALARY to join me at SpotOn...that's how much I believe in it...and so does he after I showed him what I'm making.

Cons

The only downside for me is I hate having to micro-manage my pay. In a straight commission job, that's just how it is. Most of the mistakes are mine in fairness, and when I point it out it is fixed. Doesn't mean I enjoy it. ;)

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SpotOn Response
7y
This is great to read. I couldn't agree with you more - this job is what you make of it. I love how supported you feel and the fulfillment you get from helping our customers. Pay transparency is paramount. While I'm proud of the detailed reporting in your Partner Portal, we're releasing an update in the coming weeks which should make it even easier. Proud to have you on the team and as always, don't hesitate in calling or emailing with things we should be improving on. Best, RJ
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Glassdoor has 1,045 SpotOn reviews submitted anonymously by SpotOn employees. Read employee reviews and ratings on Glassdoor to decide if SpotOn is right for you.