Superior HealthPlan reviews

The work processes are constantly changing and evolving, In one month they train you to perform a task in one way, the next month they change it and the following month they ask you to stop. Like in any other place the documentation is outrageous therefore I work an average of a 50 hrs per week. Case Managers salaried employee so we don't qualify for overtime.

- Caseloads are large and it is very performance driven. -We get audited on everything and our work is constantly scrutinized. -People are having to conduct screenings that are out of the scope of their licensure -So so so much paperwork and redundant tasks/busywork. -SHP caters to the state so they add tasks and repetitive questions/work frequently to keep the state happy. - The workload and numbers of programs used grows daily. -Little training organization. They put you through a month of computerized training and then throw you to the wolves. -Some managers are very micromanaging. There is no consistency in work/life balance across the company. -Did I mention HUGE caseloads with limitless tasks and each type of task/outreach has differnt timelines and due dates to remember. It is insanity!