Question 1

Is Support.com a good company to work for as a RST?

Accepted Answer

RST professionals working at Support.com have rated their employer with 2.5 out of 5 stars in 204 Glassdoor reviews. This is a lower than average score with the overall rating of Support.com employees being 3.0 out of 5 stars. Search open RST Jobs at Support.com now and start preparing for your job interview by browsing frequently asked RST interview questions at Support.com.

Question 2

Does Support.com pay RST employees well?

Accepted Answer

RST professionals rate their compensation and benefits at Support.com with 1.9 out of 5 stars based on 204 anonymously submitted employee reviews. This is 34.8% worse than the company average rating for salary and benefits. Find out more about RST salaries at Support.com.

Question 3

How happy are RST professionals working at Support.com?

Accepted Answer

31% of RST employees at Support.com would recommend their employer to a friend. This rating has decreased by 15% in the past 12 months. RST professionals have also rated Support.com with a 2.3 rating for work-life-balance, 3.0 rating for diversity and inclusion, 2.2 rating for culture and values and 2.1 rating for career opportunities.

Question 4

What are the top reviewed jobs at Support.com?

Accepted Answer

Remote Support Tech RST (175), Remote Services Technician (135), Personal Technology Expert (90), Solutions Engineer (47), Customer Service Representative (34), RST (26), Remote Service Technician (24), PTE (22), Technical Support (18), Supervisor (13), Customer Service Representative (CSR) (11), Tech Support (11), Technical Support Representative (10), Technician (10), Remote Support Technician (9)

Question 5

What are the pros of working at Support.com according to real employee reviews?

Accepted Answer

"A great work from home job answering calls and helping customers." ((in 453 reviews)); "Good benefits and 401k" ((in 86 reviews)); "Continuously strive to be latest on technologies..and.. great people around!" ((in 25 reviews)); "Some great coworkers" ((in 23 reviews)); "you can work in your gym shorts, pretty good insurance" ((in 12 reviews))

Question 6

What are the cons of working at Support.com according to real employee reviews?

Accepted Answer

"Pay was low and providing tech support for Comcast as a knowledgeable IT professional was dehumanizing" ((in 175 reviews)); "poor Management with in company" ((in 91 reviews)); "If you get a good supervisor" ((in 78 reviews)); "continuously growing workload, poor training, co" ((in 58 reviews)); "More and more responsibilities with no raises." ((in 42 reviews))

Support.com

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Decent

Everything I needed / wanted, improvements on the way.

Great to work from home but non-stop calls.

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