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      Support.com

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      Support.com reviews

      3.0

      42% would recommend to a friend

      (1,242 total reviews)
      avatar

      Lance Rosenzweig

      54% approve of CEO

      30% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.2

      Work/Life balance

      2.9

      Culture & values

      2.8

      Senior management

      2.7

      Compensation and benefits

      2.6

      Career opportunities

      Support.com has an employee rating of 3.0 out of 5 stars, based on 1,242 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Support.com employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      4.0
      Apr 7, 2014

      A nice good place to work

      Principal software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      employee friendly, flexible timings, employees are given opportunities to work in their fields of interest, good job is always appreciated (with perks), fun at work environment

      Cons

      work pressure during the release times, not much project documentation available so entirely up to the individual to come up to the mark

      5.0
      Nov 7, 2012

      Excellent Fast paced incident resolution.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, Great shifts, plenty of OverTime during holidays and many chances to leave early if you wish. an incredible amount of unique client interactions per day, great way to build Help desk / networking / Malware removal experience. Room to move up.

      Cons

      No real interaction with co workers or management. All Chat rooms or Meeting webinars, can feel a little lonely at times. Service scopes are tight and restrictive at times.

      Viewing 1237 - 1239 of 1,242 Reviews
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      Glassdoor has 1,268 Support.com reviews submitted anonymously by Support.com employees. Read employee reviews and ratings on Glassdoor to decide if Support.com is right for you.