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      Support.com

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      Support.com reviews

      3.0

      42% would recommend to a friend

      (1,242 total reviews)
      avatar

      Lance Rosenzweig

      54% approve of CEO

      30% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.2

      Work/Life balance

      2.9

      Culture & values

      2.8

      Senior management

      2.7

      Compensation and benefits

      2.6

      Career opportunities

      Support.com has an employee rating of 3.0 out of 5 stars, based on 1,242 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Support.com employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      5.0
      Jun 9, 2012

      Amazing place to work at!

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The atmosphere of the company is very open. The work environment is great. The people at this place are incredible and fun loving. Good place to work!

      Cons

      Sometimes the work gets too stressful, but such time are by far. So, as with any job, this is cool.

      5.0
      May 27, 2012

      A great work culture with top class training.

      Personal technology expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      The goals of Support.com are well defined, and everything they do is focused on reaching and exceeding those goals. Support.com has a vision and is very organized in their realization of those goals. Well defined work process and work flow. Excellent training process. Good benefits and 401k Work at home.

      Cons

      Working at home can sometimes strain the employee relationships, it's hard to make friends out of coworkers when you never see a face.

      3.0
      Nov 5, 2010

      Mostly good in a slightly depressing way..

      Solutions engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, benefits, decent pay team has good relationship with each other. Mostly positive experience besides the bad customers.

      Cons

      No reasonable pay raises. Other than that i was reasonably satisfied with support soft even though I felt no hope of promotion.

      Viewing 1231 - 1233 of 1,242 Reviews
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      Glassdoor has 1,268 Support.com reviews submitted anonymously by Support.com employees. Read employee reviews and ratings on Glassdoor to decide if Support.com is right for you.