Question 1

Is Support.com a good company to work for as a Solution Engineer?

Accepted Answer

Solution Engineer professionals working at Support.com have rated their employer with 1.3 out of 5 stars in 48 Glassdoor reviews. This is a lower than average score with the overall rating of Support.com employees being 3.0 out of 5 stars. Search open Solution Engineer Jobs at Support.com now and start preparing for your job interview by browsing frequently asked Solution Engineer interview questions at Support.com.

Question 2

Does Support.com pay Solution Engineer employees well?

Accepted Answer

Solution Engineer professionals rate their compensation and benefits at Support.com with 1.4 out of 5 stars based on 48 anonymously submitted employee reviews. This is 63.4% worse than the company average rating for salary and benefits. Find out more about Solution Engineer salaries at Support.com.

Question 3

What are the top reviewed jobs at Support.com?

Accepted Answer

Remote Support Tech RST (175), Remote Services Technician (135), Personal Technology Expert (90), Solutions Engineer (47), Customer Service Representative (34), RST (26), Remote Service Technician (24), PTE (22), Technical Support (18), Supervisor (13), Customer Service Representative (CSR) (11), Tech Support (11), Technical Support Representative (10), Technician (10), Remote Support Technician (9)

Question 4

What are the pros of working at Support.com according to real employee reviews?

Accepted Answer

"Work from home, most customers are decent and seem to love the service we provide." ((in 459 reviews)); "Good benefits and 401k" ((in 83 reviews)); "Some great coworkers" ((in 24 reviews)); "Continuously strive to be latest on technologies..and.. great people around!" ((in 24 reviews)); "you can work in your gym shorts, pretty good insurance" ((in 13 reviews))

Question 5

What are the cons of working at Support.com according to real employee reviews?

Accepted Answer

"Pay was low and providing tech support for Comcast as a knowledgeable IT professional was dehumanizing" ((in 177 reviews)); "poor Management with in company" ((in 93 reviews)); "If you get a good supervisor" ((in 78 reviews)); "continuously growing workload, poor training, co" ((in 61 reviews)); "More and more responsibilities with no raises." ((in 44 reviews))

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Mostly good in a slightly depressing way..

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