Lots of unfulfilled promises and underhanded business and employee relations tactics
Pros
- Work from home - Good health benefits
Cons
- Pay is sub par and DO NOT expect raises....this company does NOT offer raises at all in spite of their incessant promises to do so once the company is profitable (which it is) - Dirty business practices with some tenants that pose ethical problems to those with ethics standards - No understanding at all if your life does not align with the schedule that you get stuck with - Unfair shift bid process that favors metrics over everything even when you get thrown from one tenant to another and have no stable metrics because of it - Don't get sick or you might get fired and NOBODY will call and tell you - Very poor training offered even when you are forced to go to a new tenant doing completely different things - Headsets are the only thing they pay for and provide, but if something happens to yours it is your fault and you are not allowed to work - Outsourcing more and more of the work to India...