TP reviews

4.4

89% would recommend to a friend

(12,058 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

Reviews by job title

12K reviews

Reviews about "Compensation"

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1.0
Jun 24, 2025
Recommend
CEO approval
Business Outlook

Pros

No pros, the company went downhill throughout the years

Cons

Worse management, no work-life balance, benefits were taken little by little throughout the years, no real salary increase, lots of pressure to achieve KPIs and no empathy whatsoever with employees. HR is a joke and WFM is even worse.

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TP Response
11mo
Over the years, TP Portugal has won awards and has been considered one of the best companies to work for in its sector, and these awards would not have been won without the evaluation of our employees. This is why your evaluation concerns us! Please send us more details of what makes you think this way on https://teleperformance.com/en-us/contact-us/ so that we can understand what happened and take the necessary steps to ensure it does not happen again. Thank you very much.
3.0
Jun 24, 2025
Recommend
CEO approval
Business Outlook

Pros

One of the main advantages of working at Teleperformance was the punctuality of payments—salaries were always processed on time, which gave a sense of security and professionalism. The job itself, especially in the beginning, was intellectually stimulating and offered opportunities to develop new skills in digital sales and communication. Additionally, the company provides a wide range of benefits, such as performance incentives, training programs, and employee support initiatives, which contribute to a positive working environment.

Cons

However, being part of a large multinational company also comes with certain drawbacks. The high employee turnover, which is common in fast-paced outsourcing environments, often impacts the quality and consistency of the work. Teams can change frequently, making it harder to build long-term collaboration and stability. This dynamic can sometimes affect morale and make it challenging to maintain a cohesive workflow over time. Personally, I consistently ranked as a top performer, so I was able to earn substantial bonuses and was less affected by this system. However, I found it quite unfair that colleagues working the same number of hours as I did could end up earning only a third of my salary simply because they couldn't hit the same targets. A more balanced base salary structure would have made a big difference.

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TP Response
11mo
We would like you to share with us the reasons for your evaluation via https://teleperformance.com/en-us/contact-us/ We are always looking to improve, and your sharing will be important to us! Thank you
4.0
Jun 23, 2025

Glassdoor

Recommend
CEO approval
Business Outlook

Pros

The company has good facilities and good working environment!

Cons

Pay is somehow low for agents and will not increase unless you get promoted which is unlikely to happen unless if you fully commit yourself to the role.

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TP Response
1y
Hi there. We appreciate you dropping by to provide your feedback.
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