Question 1

Is TTEC a good company to work for as a Customers Service Representative?

Accepted Answer

Customers Service Representative professionals working at TTEC have rated their employer with 2.8 out of 5 stars in 15 Glassdoor reviews. This is a lower than average score with the overall rating of TTEC employees being 3.3 out of 5 stars. Search open Customers Service Representative Jobs at TTEC now and start preparing for your job interview by browsing frequently asked Customers Service Representative interview questions at TTEC.

Question 2

Does TTEC pay Customers Service Representative employees well?

Accepted Answer

Customers Service Representative professionals rate their compensation and benefits at TTEC with 2.7 out of 5 stars based on 15 anonymously submitted employee reviews. This is 13.8% worse than the company average rating for salary and benefits. Find out more about Customers Service Representative salaries at TTEC.

Question 3

How happy are Customers Service Representative professionals working at TTEC?

Accepted Answer

40% of Customers Service Representative employees at TTEC would recommend their employer to a friend. This rating has decreased by 59% in the past 12 months. Customers Service Representative professionals have also rated TTEC with a 3.2 rating for work-life-balance, 4.8 rating for diversity and inclusion, 3.2 rating for culture and values and 3.1 rating for career opportunities.

Question 4

What are the top reviewed jobs at TTEC?

Accepted Answer

Customer Service Representative (2408), Customer Service Representative (CSR) (818), Team Leader (165), Licensed Insurance Agent (160), Team Lead (152), Insurance Agent (127), Customer Service Agent (122), Customer Service (114), Sales Representative (100), Technical Support Representative (97), Fraud Analyst (87), Customer Service Representative (CSR) II (84), Customer Service (CSR) (78), Inside Sales Representative (78), Talent Acquisition Specialist (78)

Question 5

What are the pros of working at TTEC according to real employee reviews?

Accepted Answer

"It was a great work from home job" ((in 966 reviews)); "The pay is good and the stress level is low and I like my hours." ((in 653 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 433 reviews)); "Culture is good and salalry also" ((in 225 reviews)); "Work environment is good and friendly" ((in 169 reviews))

Question 6

What are the cons of working at TTEC according to real employee reviews?

Accepted Answer

"The management is poor and unorganized." ((in 536 reviews)); "low salary — it feels like I’m not compensated well with the workload I have." ((in 492 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 445 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 158 reviews)); "•Sometimes poor communication amongst colleagues." ((in 99 reviews))

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