TTEC reviews

3.3

55% would recommend to a friend

(11,473 total reviews)
avatar

Kenneth D. Tuchman

59% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,473 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

11K reviews
4.0
May 31, 2015
Recommend
CEO approval
Business Outlook

Pros

Loved it, Great place to work

Cons

would have continue working there if it wasn't a seasonal position

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TTEC Response
11y
Thanks for the great review! If you want to work with us again, just visit teletechjobs.com and have a look at our job vacancies, we might have work that’s full time and permanent that’s better suited for you!
3.0
May 31, 2015

Chat Rep

Recommend
CEO approval
Business Outlook

Pros

Decent Pay Fixed Schedules

Cons

Receive information late Nothing promised was received Hardly no incentives No chance to advance

avatar
TTEC Response
11y
Hello. Thanks for sharing your thoughts with us. Your feedback is important as we collectively strive to make TeleTech better for everyone.
2.0
May 30, 2015
Recommend
CEO approval
Business Outlook

Pros

-Great environment that is relaxed. -TVs/games to play. vending options, and even catering from local restaurants. -401k plan, health, dental, vision.

Cons

-Rarely receive feed back on your work, until you do something wrong and of course, you get in trouble for it. You are not set up for success, but rather for failure. -You switch teams... a lot! Makes you feel disconnected from the very people you see and work with everyday, and a slave to the computer screen/phone. -No raises to off set inflation or the cost of living (so, everyday that you work here, you're technically making less and less each day!!) - Benefits are not too expensive, but costs enough to where if you need the benefits, you'll be living from paycheck to paycheck (thinking about overtime to get some extra cash? New tax brackets hinder you trying to thrive as well). It feels like to me, that this job was to exploit it's workers by means of competition between peers. Throw a shiny potential promotion out there, and the workers will produce better quality work for the same great price. All in all, this is a dead-end job. Treat it that way if you do work here.

Viewing 10639 - 10641 of 11,473 Reviews

Glassdoor has 13,279 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.