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      TaskRabbit

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      TaskRabbit reviews

      3.2

      44% would recommend to a friend

      (33 total reviews)
      avatar

      Ania Smith

      39% approve of CEO

      30% positive business outlook

      Ratings by demographic groups

      Reviews by job title

      33 reviews

      Reviews about "Compensation"

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      4.0
      Feb 19, 2021

      Great culture

      Engineering director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Far and away the best part of TaskRabbit is the culture. People are smart, friendly, and authentically want to do the right thing. Work-life balance is great. Management is generally supportive and understanding. Strong emphasis on personal development. It's also a well-known brand in tech. You get the benefit of working for a smaller company, that still has a strong reputation.

      Cons

      TaskRabbit got acquired by IKEA, so there's no equity. All comp and bonuses are in cash. The company changes direction frequently, and hasn't managed to capture a cohesive slice of the gig economy.

      5.0
      Jan 30, 2021

      Fantastic culture, very fast-paced

      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of freedom to create, test and iterate. Diverse employees and female-led company. Startup culture but without funding uncertainty (backed by IKEA). High performance expectations. Super smart team with unconventional backgrounds. Heavy investment in learning/development. Rapid global expansion.

      Cons

      Has only recently started to build career pathways and ladders. Sometimes feels like we're running a marathon by sprinting.

      2.0
      Oct 11, 2019

      Awful Agent Support

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people you work with are superstars. Your peers will be some of the best you've ever had next to you and the money is good.

      Cons

      There's no downward support. The KB is a mess, managers cuss at agents, team leads get super visibly upset at people for asking questions, once you're trained you'll never see training again unless you change positions and most people havent actually sat with a manager and talked about their QA scores in months. There's a lot of hiding behind their culture and core values but no responsibility for not following them, unless it's to belittle an agent.

      avatar
      TaskRabbit Response
      6y
      Thank you for sharing your experience. I am so sorry to hear of your frustration with your manager and leadership. As we are on-boarding our new trainer and updating our knowledge base, I look forward to incorporating this feedback into our plans. Please feel free to reach out to me directly anytime - I'm always happy to hear honest feedback to help us improve!
      Viewing 28 - 30 of 33 Reviews
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      Glassdoor has 212 TaskRabbit reviews submitted anonymously by TaskRabbit employees. Read employee reviews and ratings on Glassdoor to decide if TaskRabbit is right for you.