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      TaskRabbit

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      TaskRabbit reviews

      3.2

      44% would recommend to a friend

      (184 total reviews)
      avatar

      Ania Smith

      39% approve of CEO

      30% positive business outlook

      Ratings by category

      3.2

      Work/Life balance

      3.0

      Culture & values

      3.0

      Diversity & inclusion

      2.9

      Compensation and benefits

      2.6

      Career opportunities

      2.4

      Senior management

      TaskRabbit has an employee rating of 3.2 out of 5 stars, based on 184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TaskRabbit employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      184 reviews
      4.0
      Nov 2, 2016

      Great office culture, decent tech, uncertain future

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent office culture, lots of very friendly and helpful coworkers, both in the tech side and the non-tech side. Great lunch, snacks, office hours, etc. Mostly open employees/engineers that enjoy helping each other and stress quality.

      Cons

      Top-level management had trouble finding the right market fit and how to get there. There was a bit of a disconnect between what they were saying and what was being stressed feature-wise on some platforms. Backend engineering team had too much influence over the other areas of engineering which caused notable personnel issues. Most engineers that leave cite one "untouchable" engineer as the reason they left.

      2.0
      Feb 10, 2026

      Top-Down Strategy, Bottom-Up Accountability

      Business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent benefits. Affordable options with multiple tiers available.

      Cons

      Limited autonomy at the team level. Strategic direction and resource allocation are centralized, while execution accountability is decentralized. This can create misalignment between decision-making authority and outcome ownership.

      2.0
      Jul 9, 2025

      Poor Leadership, Slow Progress, and Ineffective IKEA Board Hinder Growth

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Collaborative and supportive team environment within smaller groups. Strong camaraderie among colleagues, can make day-to-day work enjoyable. Opportunities for learning and exposure to various aspects of a growing company.

      Cons

      Leadership, especially the CEO, lacks accountability, resulting in slow progress and poor decision-making. Significant leadership gaps lead to inconsistent execution across teams. The company is still not profitable after 17 years, which raises concerns about the sustainability of the business. Critical projects, like the payments rewrite, have taken years to complete, The executive team repeatedly makes poor hiring decisions and a disastrous acquisition that has cost both time and money. The CEO’s focus is on personal anecdotes and networking for her next role (e.g., interviews about her gap year) instead of driving the company’s performance and results.

      Viewing 37 - 39 of 184 Reviews
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      Glassdoor has 212 TaskRabbit reviews submitted anonymously by TaskRabbit employees. Read employee reviews and ratings on Glassdoor to decide if TaskRabbit is right for you.