Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      TaskRabbit

      Is this your company?

      TaskRabbit reviews

      3.2

      44% would recommend to a friend

      (184 total reviews)
      avatar

      Ania Smith

      39% approve of CEO

      30% positive business outlook

      Ratings by category

      3.2

      Work/Life balance

      3.0

      Culture & values

      3.0

      Diversity & inclusion

      2.9

      Compensation and benefits

      2.6

      Career opportunities

      2.4

      Senior management

      TaskRabbit has an employee rating of 3.2 out of 5 stars, based on 184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TaskRabbit employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      184 reviews
      5.0
      Oct 17, 2019

      Company that cares about it's employees

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a company that cares deeply about it's employees . Free lunches , great benefits

      Cons

      The teams might appear understaffed in multiple departments. However, they are actively working on changing that.

      2.0
      Oct 11, 2019

      Awful Agent Support

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people you work with are superstars. Your peers will be some of the best you've ever had next to you and the money is good.

      Cons

      There's no downward support. The KB is a mess, managers cuss at agents, team leads get super visibly upset at people for asking questions, once you're trained you'll never see training again unless you change positions and most people havent actually sat with a manager and talked about their QA scores in months. There's a lot of hiding behind their culture and core values but no responsibility for not following them, unless it's to belittle an agent.

      avatar
      TaskRabbit Response
      6y
      Thank you for sharing your experience. I am so sorry to hear of your frustration with your manager and leadership. As we are on-boarding our new trainer and updating our knowledge base, I look forward to incorporating this feedback into our plans. Please feel free to reach out to me directly anytime - I'm always happy to hear honest feedback to help us improve!
      Viewing 91 - 93 of 184 Reviews
      Related searches: TaskRabbit jobs | TaskRabbit salaries | TaskRabbit benefits | TaskRabbit interviews
      ReviewsTaskRabbit reviews

      Glassdoor has 212 TaskRabbit reviews submitted anonymously by TaskRabbit employees. Read employee reviews and ratings on Glassdoor to decide if TaskRabbit is right for you.