TaskRabbit reviews

3.2

44% would recommend to a friend

(184 total reviews)
avatar

Ania Smith

39% approve of CEO

30% positive business outlook

TaskRabbit has an employee rating of 3.2 out of 5 stars, based on 184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TaskRabbit employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

184 reviews
1.0
Jan 6, 2025

Absolutely terrible, truly atrocious

Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO, some good people

Cons

The company is just awful. The continually fail and then promote the leaders who failed. This is from the top down. It is obvious IKEA doesn't care if Taskrabbit ever does well or they would have fired Ania a long time ago. They have turned a once good platform into utter garbage (go check out their hundreds of complaints with the BBB). Very few Taskers can make a living on the platform anymore and many of the best have left because of the changes. That is creating a negative feedback loop. The culture seems great at first until the realization hits that only the favorites get promoted despite failing to meet their objectives. They then blame others who bear the brunt of the failure despite it not being their fault. Some of the people are turning straight evil trying to make things work and it is truly sad. Most people just don't really care and don't have to as long as they don't get blamed for anything. There is no career growth whatsoever even though they put on a really good show that they care and there are opportunities. Most people just make a few lateral moves before giving up.

2.0
Feb 4, 2023

No clear strategic direction but amazing people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- the culture; most people you work with really are amazing and the culture will initially shock you when you arrive because it's not all just talk - compensation package (not just the salary)

Cons

- no clear strategic direction despite senior leadership leading you to believe there is one - senior leadership is completely out the loop honestly and making decisions that directors and below honestly wouldn't agree with - despite preaching value of its employees, and empowerment to essentially career hop within the company, they did a layoffs during the holidays without any options of those people to change positions and while still actively hiring people in large amounts - questionable belief in CEO's ability to successfully lead the company

1.0
Feb 28, 2023

Run away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great group of people, really all on the same team and looking to help each other. Fully remote. Great product.

Cons

The sudden, nonsensical holiday season layoffs showed what we all thought all along -- CEO has short-sighted vision, doesn't actually care about the people, and Senior Leadership don't stand up to her.

Viewing 10 - 12 of 184 Reviews

Glassdoor has 212 TaskRabbit reviews submitted anonymously by TaskRabbit employees. Read employee reviews and ratings on Glassdoor to decide if TaskRabbit is right for you.