TaskRabbit reviews about "team"

30% positive business outlook

Reviews by job title

79 reviews
4.0
Apr 17, 2024

How it is

Recommend
CEO approval
Business Outlook

Pros

It's ok for now here

Cons

Good team and the office

2.0
Sep 16, 2024
Recommend
CEO approval
Business Outlook

Pros

I can work from home and do not have to meet with ania smith every day

Cons

ania smith is a lunatic who alway chases fad technology ideas that she read about in wired magazine. she replaced our cs team with an ai, and proceeded to remove the customers ability to choose a tasker so that she could pursue dynamic pricing. all of our installers and customers are mad. she is an exhausting trust funder.

2.0
Oct 16, 2024

Work Life ok, bad culture

Recommend
CEO approval
Business Outlook

Pros

Work Life balance is okay for most teams, just be sure to check with the team your on

Cons

low-energy corporate culture + terrible managers that have ego and don't know anything

1.0
Mar 14, 2024

Absolutely Horrendous Leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Talented and passionate individuals at the team level. Immense joy and satisfaction at that level.

Cons

The organizational culture is largely influenced by its leadership, with Ania serving as the exemplar. Unfortunately, her leadership style leaves much to be desired. She struggles to connect with the majority of Taskrabbit's employees (she is self-serving) and faces challenges in retaining members of the leadership team. Furthermore, she continues to appoint incompetent leaders who align with her ineffective approach and accommodate her working style. Consequently, the company's culture has become toxic and excessively political, which is disproportionate to its size. Despite the company achieving record numbers, largely attributable to the hard work of its employees, there is a strong belief that these numbers could be even higher with a different CEO at the helm. However, from an external perspective, there appears to be no immediate reason to demand a change in leadership. I hope that the board or individuals from IKEA, as stakeholders, will conduct a thorough assessment of Ania's impact on the company.

3.0
Oct 7, 2023
Recommend
CEO approval
Business Outlook

Pros

- The company culture is overall positive. People are driven by the mission of helping Taskers earn a living, which is pretty non-evil as far as tech companies go! - Taskrabbit is serious about remote-first work, and it's never hard finding time for personal commitments (i.e. doctor appointments, childcare, etc.) - Prioritization has usually been challenging, but our CTO implemented a new quarterly planning process that makes very clear what everyones' goals and objectives are. It's not perfect, but it's a big step up from what we did before! - Work/life balance is generally good on most teams. - Benefits are excellent, including unlimited PTO you're encouraged to take, well-being stipend, productivity stipend, learning stipend, and a Taskrabbit stipend to use on the platform.

Cons

- Like other reviewers, I agree that the strategic direction from the CEO is questionable. I wouldn't be surprised if a change in leadership occurs within the next ~12 months, but nothing has been announced. - Collaboration between the data team and engineering, design, and product is generally poor. The data team leadership micromanages ICs and doesn't allow them enough space to actually do their job. ICs are in constant tension between what's best for their product/business partners and what will make the data team look good to the SLT. - There's been sizeable attrition in some departments over the last 12 months, particularly in product. This has resulted in a large loss of institutional knowledge. Bonuses will be released at the end of October this year, and I expect there will be many more departures then too. That being said, many of the newest product hires seem excellent, and the future seems bright if we can retain them. - Bonus compensation is tied to company-level metrics and takes ~2 months to deliver after the fiscal year ends. Many newer hires were under the impression that their bonus is mostly guaranteed, which is not accurate. One positive of this structure though is that all levels of the company are working towards the same top-level goals. - Career opportunities are mixed. Taskrabbit often hires out manager/director positions, meaning there isn't much opportunity within the company for ICs to grow into leaders. - Compensation is mixed. No equity is available because Taskrabbit is wholly owned by IKEA. Mid-senior ICs comp is slightly below tech expectations (even at similarly-sized companies), but management comp is generally good because they offer more cash/bonus than comparable roles since there's no equity. - There's often a "fire drill of the month" which pulls everyone's attention away from their stated priorities. Sometimes these situations merit the resources they draw, but often times they don't are a result of improperly resourced infrastructure. Data team ICs are almost always the ones most pressured by these occurrences, which means their existing priorities suffer and fall behind

4.0
Nov 5, 2024

Good Company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people and culture on the team

Cons

Not great structure when first starting out

1.0
Nov 12, 2024

Good potential with a new ceo

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- benefits - employee programs - remote (but not any more) The people operations team really cares about supporting managers and employees. It is probably the only well running team at TaskRabbit. Even international teams feel well taken care of

Cons

Everything else The CEO really gets a kick out of smooth talkers so if you are a young white guy or woman who sounds half way smart you will do good. Unfortunately these aren't the leadership that is doing the good work. You will be dispensible. In spite of good company performance Ania thinks she can always do better with new people. I am sure that her slt attrition is 100% by now but she will say it's not her fault. You might learn something but most of the time you will be spinning without progress since priorities change every time senior leadership makes bad decisions Ania will be on her cell phone or sending slack messages on the side during important meetings and even one on ones

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