Is TaskUs a good company to work for as a Chat Support?

Chat Support professionals working at TaskUs have rated their employer with 4.3 out of 5 stars in 62 Glassdoor reviews. This is a higher than average score with the overall rating of TaskUs employees being 4.0 out of 5 stars. Search open Chat Support Jobs at TaskUs now and start preparing for your job interview by browsing frequently asked Chat Support interview questions at TaskUs .

Does TaskUs pay Chat Support employees well?

Chat Support professionals rate their compensation and benefits at TaskUs with 4.0 out of 5 stars based on 62 anonymously submitted employee reviews. This is 5.1% better than the company average rating for salary and benefits. Find out more about Chat Support salaries at TaskUs.

How happy are Chat Support professionals working at TaskUs?

77% of Chat Support employees at TaskUs would recommend their employer to a friend. This rating has increased by 8% in the past 12 months. Chat Support professionals have also rated TaskUs with a 4.4 rating for work-life-balance, 4.4 rating for diversity and inclusion, 4.4 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TaskUs?

Customer Service Representative (1387) , Content Moderator (1209) , Customer Service Teammate (861) , Teammates (793) , Team Leader (701) , Team Mate (685) , Customer Service Representative (CSR) (572) , Quality Analyst (230) , Learning Experience Leader (177) , Teamate (163) , Operations Manager (160) , Customer Service Agent (143) , Team Lead (143) , Team Member (130) , Customer Service (127)

What are the pros of working at TaskUs according to real employee reviews?

"the benefits were good and the company hists a lot of events that are really fun." ((in 1072 reviews)); "Great for people just entering the workforce since they will usually not know any better." ((in 877 reviews)); "Good working environment that caters to the improvement of employees not just in corporate but also in their personal lives." ((in 471 reviews)); "Good management and very accomodating when it comes to recruitment" ((in 469 reviews)); "Permanent Work from Home is the best" ((in 394 reviews))

What are the cons of working at TaskUs according to real employee reviews?

"Low salary and sometimes teammates tend to overwork and flex a lot to other LOBs." ((in 929 reviews)); "You will see blatant favoritism" ((in 62 reviews)); "Awful upper management, politics, overworked" ((in 57 reviews)); "Even leaders contribute to bullying and harassment." ((in 12 reviews))

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TaskUs

TaskUs Chat Support reviews

4.3

77% would recommend to a friend

(62 total reviews)

Bryce Maddock

95% approve of CEO

89% positive business outlook

Ratings by category

4.4

Culture & values

4.4

Diversity & inclusion

4.4

Work/Life balance

4.4

Career opportunities

4.0

Senior management

4.0

Compensation and benefits

Chat Support employees have rated TaskUs with 4.3 out of 5 stars, based on 62 company reviews on Glassdoor. This indicates that most Chat Support professionals have an excellent working experience there. TaskUs is rated in line with the average (within 1 standard deviation) by Chat Support professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

62 reviews

5.0

Feb 17, 2021

A Company who push the best out of their employees

Chat agent

Recommend

CEO approval

Business Outlook

Pros

Task us promotes equality and does not support any type of bullying which I truly appreciate

Cons

none so far since it's been 2 weeks when I got hired

5.0

Feb 5, 2021

Awesome Workplace

Chat support

Recommend

CEO approval

Business Outlook

Pros

Generous compensation and allowance benefits.

Cons

There are trainers that are too strict which brings a negative atmosphere to our trainings

4.0

Dec 16, 2020

Pro Employees

Chat support

Recommend

CEO approval

Business Outlook

Pros

They are really investing in their employees. Giving them many benefits.

Cons

Strict policies and assessments to take.

Viewing 55 - 57 of 62 Reviews

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TaskUs Chat Support reviews

Ratings by category

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A Company who push the best out of their employees

Awesome Workplace

Pro Employees

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