TaskUs reviews

They constantly drop campaigns. This means that your job is never secure. If they drop a campaign, they may try to move you but most of the time you're on your own. I was moved to a campaign and they let us go a month later because they were "overstaffed" for that campaign. 2 weeks before our last day they hired new people to the same campaign. It's like they want to let go of people just to not have to pay more. At some point I was hired as QA and was offered more $ per hour while the people that were already in that position were getting paid less than the new people in the position. Of course, once QA campaign dropped, I had to re-apply for TaskUs but couldn't stay as a QA, I had to stay on the phones. NO position is secure unless you're a lead. Overall, the place just doesn't care for the people that are already there. Trust me, when you start it's great, after that not so much.

-Management does not communicate or explain the why behind decisions that impact teammates. -There is 0 empathy or concern inconveniencing teammates, for example tenured people who had their vacations planned, scheduled doctors appointments, or just life in general are told they need to cancel everything at the last second for training that gets planned and rescheduled without warning. -The "Work-life balance" saying is a joke where you're expected to accept additional trivial work while being paid the minimum. -There is no accountability for upper management, no matter how much advice they are given by the Frontline it is not listened to. -Management also openly provides incorrect information and doubles down when corrected and appears to make up information as they go along that suits their agenda. -There is 0 confidence even running through the proper channels to report said management. -People get laid off in great numbers while they advertise opening a new site, even though those people are work from home.