Is TaskUs a good company to work for?

TaskUs has an overall rating of 4.0 out of 5, based on over 19,387 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 80% of employees would recommend working at TaskUs to a friend and 74% have a positive outlook for the business. The best reviews about TaskUs have been left by employees working as Customer Service Associate , Team Mate and Teammates .

Does TaskUs pay their employees well?

According to anonymously submitted Glassdoor reviews, TaskUs employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at TaskUs. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at TaskUs?

80% of TaskUs employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TaskUs 4.0 out of 5 for work life balance, 4.2 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at TaskUs?

Customer Service Representative (1387) , Content Moderator (1209) , Customer Service Teammate (861) , Teammates (793) , Team Leader (701) , Team Mate (685) , Customer Service Representative (CSR) (572) , Quality Analyst (229) , Learning Experience Leader (177) , Teamate (163) , Operations Manager (160) , Customer Service Agent (143) , Team Lead (143) , Team Member (131) , Customer Service (127)

What are the pros of working at TaskUs according to real employee reviews?

"the benefits were good and the company hists a lot of events that are really fun." ((in 1087 reviews)); "Great for people just entering the workforce since they will usually not know any better." ((in 889 reviews)); "Great working environment and an employee first company" ((in 472 reviews)); "Good management and very accomodating when it comes to recruitment" ((in 460 reviews)); "Permanent Work from Home is the best" ((in 400 reviews))

What are the cons of working at TaskUs according to real employee reviews?

"Low salary and sometimes teammates tend to overwork and flex a lot to other LOBs." ((in 907 reviews)); "There is MAJOR favoritism and it's blatant." ((in 63 reviews)); "Awful upper management, politics, overworked" ((in 60 reviews)); "Even leaders contribute to bullying and harassment." ((in 11 reviews))

What are employees saying about TaskUs layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TaskUs layoffs and their outlook for job security at TaskUs in 2026.

What are the top reviewed TaskUs locations?

San Antonio , New Braunfels , Harlingen , Atlanta , Brownsville , Santa Monica , Austin , Dallas , Chandler , Phoenix , Edinburg , Novi , McAllen , San Francisco , Texas City , Detroit , Los Angeles , New York , Windcrest , Weslaco , Indore , San Diego , The Phillipines , Las Piñas , San Marcos , San Benito , Pharr , Greece , Charlotte , Houston

TaskUs reviews

4.0

80% would recommend to a friend

(18,085 total reviews)

Bryce Maddock

89% approve of CEO

74% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Culture & values

4.0

Work/Life balance

4.0

Career opportunities

3.8

Senior management

3.8

Compensation and benefits

TaskUs has an employee rating of 4.0 out of 5 stars, based on 18,085 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TaskUs employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

18K reviews

5.0

Oct 17, 2015

Ridiculously Awesome!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

This isn't your regular BPO company. Aside from its employee-centric approach, it gives ridiculously good opportunities to all of its teammates. We like to do things in the most different ways, and undertake challenges like no other. Keep it up!

Cons

None that's impacting enough to be discussed over here. Everything's doing well and good by far.

4.0

Oct 17, 2015

Amazing so far.

Email/chat support

Recommend

CEO approval

Business Outlook

Pros

Near from home! The company offers lots of opportunities in Cavite. The company encouraged employees to have a balance work and fun lifestyles.

Cons

Due to increasing number of employees and company's fast growth, facilities should be improved. Not just on new sites but on existing sites as well. We are growing!

5.0

Oct 16, 2015

Growing but caring

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great people! From teammates to CEOs, everyone has been friendly, encouraging, supportive, and caring. You can see the leaders display true leadership skills in supporting and guiding their teams and are play by example when it comes to professional and personal growth. They are not afraid to show that they're not perfect, and that they are still growing. They show how it's okay to make mistakes because that is how we learn and move forward. Their leadership is inspiring and encouraging. Work-life balance is also prioritized in the company. They understand and care about your priorities in life (whether or not it's work related), and these personal priorities are taken into consideration when decisions that affect the employee(s) are made. Fun and ridiculous! With the rapid growth, things can get crazy and you learn by experience. We live by dog years in TaskUs. And just like man's best friend, we work hard and play hard!

Cons

The rapid growth can become overwhelming. Changes are happening left and right, and it can get scary. A lot of processes and systems are still being ironed out and fixed. Some are being removed while others are added. With all this happening, it can get confusing and frustrating. It is also saddening to see some good people feel the negative affects.

Viewing 18055 - 18057 of 18,085 Reviews

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TaskUs

TaskUs reviews

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Ridiculously Awesome!

Amazing so far.

Growing but caring

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