Is TaskUs a good company to work for?

TaskUs has an overall rating of 4.0 out of 5, based on over 19,390 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 80% of employees would recommend working at TaskUs to a friend and 74% have a positive outlook for the business. The best reviews about TaskUs have been left by employees working as Customer Service Associate , Team Mate and Teammates .

Does TaskUs pay their employees well?

According to anonymously submitted Glassdoor reviews, TaskUs employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at TaskUs. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at TaskUs?

80% of TaskUs employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TaskUs 4.0 out of 5 for work life balance, 4.2 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at TaskUs?

Customer Service Representative (1387) , Content Moderator (1209) , Customer Service Teammate (861) , Teammates (793) , Team Leader (701) , Team Mate (685) , Customer Service Representative (CSR) (572) , Quality Analyst (230) , Learning Experience Leader (177) , Teamate (163) , Operations Manager (160) , Customer Service Agent (143) , Team Lead (143) , Team Member (130) , Customer Service (127)

What are the pros of working at TaskUs according to real employee reviews?

"the benefits were good and the company hists a lot of events that are really fun." ((in 1072 reviews)); "Great for people just entering the workforce since they will usually not know any better." ((in 877 reviews)); "Good working environment that caters to the improvement of employees not just in corporate but also in their personal lives." ((in 471 reviews)); "Good management and very accomodating when it comes to recruitment" ((in 469 reviews)); "Permanent Work from Home is the best" ((in 394 reviews))

What are the cons of working at TaskUs according to real employee reviews?

"Low salary and sometimes teammates tend to overwork and flex a lot to other LOBs." ((in 929 reviews)); "You will see blatant favoritism" ((in 62 reviews)); "Awful upper management, politics, overworked" ((in 57 reviews)); "Even leaders contribute to bullying and harassment." ((in 12 reviews))

What are employees saying about TaskUs layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TaskUs layoffs and their outlook for job security at TaskUs in 2026.

What are the top reviewed TaskUs locations?

San Antonio , New Braunfels , Harlingen , Atlanta , Brownsville , Santa Monica , Austin , Dallas , Chandler , Phoenix , Edinburg , Novi , McAllen , San Francisco , Texas City , Detroit , Los Angeles , New York , Windcrest , Weslaco , Indore , San Diego , The Phillipines , Las Piñas , San Marcos , San Benito , Pharr , Greece , Charlotte , Houston

TaskUs reviews

4.0

80% would recommend to a friend

(3,035 total reviews)

Bryce Maddock

89% approve of CEO

74% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Culture & values

4.0

Work/Life balance

4.0

Career opportunities

3.8

Senior management

3.8

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

Reviews about "Culture"

Return to all reviews

3.0

Jan 17, 2018

Company Practices

Team lead

Recommend

CEO approval

Business Outlook

Pros

The company is very unique when it comes to providing a good working environment for their employees. Most people treat their employees with respect and encourage them to strive for excellence.

Cons

Although they say that "Team Members Com First", this is not really the case. At the end of the day, the company's profit comes first. They would rather replace their people with news ones so they can pay less for the same type of service that their tenured employees are doing for them.

1.0

Jan 13, 2018

DECEIVING

Ad moderator

Recommend

CEO approval

Business Outlook

Pros

nothing good to say about this company because they’re such a disappointment maybe the dog friendly office is the only thing

Cons

We were told a lot of lies before we joined the team at TaskUs and treated very differently from actual employees. They promised a lot of things like catered lunches and all these perks that we never got. I’m giving this 1 star because I have to give them a star at all. No other office is near the HQ so they wouldn’t really feel the difference between the teams but there is a huge difference. We are treated poorly the other reviews are forced or fake and not true. We aren’t really TaskUs employees just like a call center. All of the desks and furniture in our office aren’t as nice to the nicer furniture in the actual office. We are forced to work days and hours we never agreed upon. They don’t care. over 5 people are leaving or have left in less than 3 months.

TaskUs Response

8y

Thank you for taking the time to share. At TaskUs, we truly value employee feedback and take our core values to heart. We have quarterly employee satisfaction surveys where we encourage feedback and dialogue to ensure we make the necessary changes moving forward. We are committed to providing a culture that fosters a best in class employee experience. Please feel free to email me at: Bryce@taskus.com. I welcome suggestions on how we can improve.

5.0

Jan 12, 2018

Breathe of Fresh Air

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I may deny it much but I am a hopper. I never thought that I can still be surprised by another BPO company and TaskUs did! Starting from the first time I stepped inside their recruitment area, everyone was so jolly and cheerful. The receptionists greet everyone and anyone that would pass by and that simple gesture actually lightens up everyone's mood. They would go around the area asking everyone how they're doing and updating the applicants of their recruitment status. After getting hired, I received a text from the campaign's Operational Manager sending us, new hires, a very warm welcome. The training team and support teams are all very accommodating of our needs and queries. To be honest, this is just my second day and I am loving what I've seen and experienced! I like it how TaskUs puts a lot of effort to consider not just everyone's personal growth but also take care of their health and makes sure of everyone's financial awareness. Lastly, the cherry on top, are the wonderful facilities.

Cons

None that I have observed.

Viewing 2953 - 2955 of 3,035 Reviews

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