TaskUs Suporte reviews

3.9

70% would recommend to a friend

(15 total reviews)
avatar

Bryce Maddock

99% approve of CEO

70% positive business outlook

Support employees have rated TaskUs with 3.9 out of 5 stars, based on 15 company reviews on Glassdoor. This indicates that most Support professionals have a good working experience there. TaskUs is rated in line with the average (within 1 standard deviation) by Support professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

15 reviews
5.0
Aug 26, 2020
Recommend
CEO approval
Business Outlook

Pros

Great working environment with lovely colleagues

Cons

The air condition could be a bit too strong for me

2.0
Aug 19, 2020

Mixed messaging

Recommend
CEO approval
Business Outlook

Pros

Great workmates from other departments and ridiculous teammates

Cons

Management sends mixed messaging to employees.

5.0
Jun 16, 2020
Recommend
CEO approval
Business Outlook

Pros

During the quarantine it was not difficult to pivot as the culture is strong. Highlighting the leadership team who went above and beyond delivering thousands of equipment to teammates and support staff, the managements' proactiveness in ensuring all employees are taken cared of by providing them more than enough with regard to the pay, benefits and supporting us not just physically but mentally through our weekly mental health engagements. There is good collaboration between the teams that focuses on solution than pointing fingers. Provides security to loved ones as it extends to LGBTQ partners, common law partners and overaged parents up to 75 years of age for single employees. Appraisals are not based on the whim of the leaders but giving opportunity to everyone to present their performance, passion and purpose which can be done not once but twice a year. During meetings they practice core value nominations to instill the culture of positivity highlighting the wins and strengths that fuels you to perform better. They practice radical candor as you only get better when you are given direct feedback on the areas that you need to improve on. Regular Townhalls from our CEO (Bryce Maddock) himself together with the President and all the chief executives despite their busy schedules has shown their commitment in valuing their employees which I have not seen in my past companies.

Cons

Pay is not competitive as seen on some of the negative reviews but if I look into the overall benefits - state-of-the-art facilities, daycare, health benefits, food forward (healthy food served in the pantry at minimum of P5 as donation to our chosen charitable institution) , appraisals twice a year and the best culture is more than what money can offer that sadly some do not realize.

Viewing 7 - 9 of 15 Reviews

Glassdoor has 19,390 TaskUs reviews submitted anonymously by TaskUs employees. Read employee reviews and ratings on Glassdoor to decide if TaskUs is right for you.