Pros
Its a great starting place in this huge company. Gives you good solid ground to meet people and mingle with other departments and learn all aspects of this business. They are great to their employees and really provide an honest environment to work in. Good benefits- alot of free food.
Cons
Its just not great money in that department the company is built and succeeds around their customer service and for it to be the biggest thing that makes the company stand out- its like the bottom of the barrel it seems like. There is alot of negative energy and I truly think its because the people don't make good money and that energy spreads. Customer care is hard to grow within because people there have worked there so long and unless they leave- not likely- you will not move up or at least not anytime soon. Its more about getting on the managers good side then working really hard every day- you will go unnoticed.