Tend reviews

-they keep changing their policies and their employee handbook which is frustrating. -for assistant you have to accrue your pto and sick time which sometimes is hard if at the night shift you don’t have patient at the end of the day or if you live early one day or if you get sick one day. -they take out 30 minutes break of your time card even if you took a 10 minute break - they don’t want you to get any overtime but they let people they like to have everything they want (overtime, a week off, their own schedule) - in our office we have favoritism by our manager which is not fair at all - they never appreciate your hard work not verbally and not in any other way - no holiday bonus and no holiday party - for dental assistant week they gave everyone a mug which they took from us at the end of that day!! - they give some of the assistants more responsibility but they never get paid more - hard to get a raise if at all possible - worst schedule times, you have to work every other weekend which is 7.30-5 when usually dental offices only work 4-5 hours on the weekend. For the rest of the week you are either working 6.30-3 or 12-8.30 which sometimes you have to close and open the next day - the management has no related education ( high school diploma) and no experience in a dental office or managing 15+ staff members - our manager is mostly rude when you talk to them and they are often overwhelmed -dental assistant wise we were always understaffed and we had to overwork since we don’t have enough people - the worst part is there is no one in the management who would listen to you or you can trust which is the worst part -No diversity In the upper management ( just one person)

It's hard to even think of where to begin. The corporate team (called the "hub") is full of people anxious about losing their jobs, or incredibly gossipy wannabe girlbosses. The NYC team only spends a few days in the office during the week right now, but I dread the days I have to go in. It's dead silent in the office and the only time you hear people talking is when they are trashing employees that aren't currently in the office. The dynamic between the Nashville and NYC teams is also both awkward and toxic. I've been on conference calls with Nashville leadership where my colleagues in NYC turned bright pink in the middle of the call from getting yelled at for things out of their control. You shouldn't be making your team break out in hives over an unpredictable error. Diversity is a clear issue with hub employees. It was a bit of an adjustment when I first started at Tend and realized that every single person there looks the same. NYC is so diverse, so I find this inexcusable. The pay and benefits at Tend are very low. I have a feeling they base their NYC employees off of Nashville salaries. The healthcare costs are extraordinarily high for a start-up in healthcare. A lot of people are given inflated titles (ex. Manager title but not managing anyone. Directors are really the equivalent of Managers). Tend is planning a lot of growth outside of NYC and based on the salaries of people on my team, I wouldn't be surprised if they replaced us with people from a cheaper city in the future. Tend's primary market right now is NYC, but this company is merely a leech to the city. Turnover is incredibly high at Tend. It's not uncommon for people to just walk off the job in the first few weeks, but management also fires people like crazy. Tend will sell you these dreams of growth and opportunity, but the reality is that a lot of people don't make it past six months. I'm also not aware of any real opportunity for career growth here. People just magically get promotions handed to them, but there isn't much of a way to explore new career paths or express that you want to grow. This is a place you go for a job, not a career.