Tend reviews

3.5

66% would recommend to a friend

(214 total reviews)
avatar

Brian Bouma

67% approve of CEO

60% positive business outlook

Tend has an employee rating of 3.5 out of 5 stars, based on 214 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tend employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

214 reviews
5.0
Feb 11, 2025

A company that truly cares.

Recommend
CEO approval
Business Outlook

Pros

Investment in employees Committed to excellent customer service Exceptional clinicians Growing company Leadership is strong Collaborative teams

Cons

With growth comes changes. Change is necessary, but not all are communicated effectively.

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Tend Response
1y
Thank you for sharing your experience and thoughtful feedback! We're thrilled to hear that you recognize our investment in employees, strong leadership, and commitment to excellence. Growth brings exciting opportunities, and we appreciate your feedback on communication during times of change. Ensuring transparency and clarity remains a priority as we continue to evolve. We’re grateful for your support and dedication - let’s keep growing together!
1.0
Feb 10, 2025

RUN

Recommend
CEO approval
Business Outlook

Pros

You used to get $1000 in dental care but of course, they changed that where you have to be reimbursed in a check a month later. If I had the money to throw $500 on an overpriced night guard I wouldn't need to get it here.

Cons

Words cannot describe how much this job sucked. They micromanage you throughout the day, their metrics are unattainable, and they play favorites. I haven't hated a job like I did here in a very long time. I lost a parent while working here, I took a week off and the following week I was written up for not meeting my metrics. You can do better.

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Tend Response
1y
Thank you for sharing your feedback and experience at Tend. We understand that aspects of the job, including performance expectations and policy changes, can be challenging, and we appreciate your perspective. Our goal is to create an environment where employees feel supported and set up for success, and we recognize there is always room for improvement. We are truly sorry to hear that your time with us was difficult, especially during such a personal loss. No one should feel unsupported in those moments, and we regret that you felt this way. If you have additional thoughts, concerns, or feedback, we encourage you to reach out to us at people@hellotend.com to share more.
3.0
Jan 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Great opportunity to make connections amongst your colleagues and the patients that you meet on a day to day. Opportunities to learn and gain skill.

Cons

Pay is not the best, especially with the heavy tax they take from each paycheck. Money driven despite the facade of prioritizing member experience. Lack of care and consideration for non salaried employees. No acknowledgement of all federal holidays, including Juneteenth.

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Tend Response
1y
Thank you for sharing your feedback and experience at Tend. We're glad to hear that you value the connections made with colleagues and our members, as well as the learning opportunities available. Building strong relationships and continuously growing skill sets are central to our mission, and we appreciate your recognition of these aspects. We’re committed to ensuring that both financial and professional growth are aligned with the hard work and dedication of our team members. We also remain competitive in offering overall holiday benefits, and for 2025, we've carefully considered and improved our paid holiday offerings. With consistent holidays across both our Hubs and Studios, we’re excited to introduce an additional floating holiday this year. We genuinely value employee feedback and will continue to look for ways to enhance our work environment, ensuring it reflects the respect and care we also show our members. Thank you for your contribution to our organization for the past four years. If you would like to continue this discussion, please email us at people@hellotend.com.
Viewing 40 - 42 of 214 Reviews

Glassdoor has 231 Tend reviews submitted anonymously by Tend employees. Read employee reviews and ratings on Glassdoor to decide if Tend is right for you.