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      Tend

      Engaged Employer

      Tend reviews

      3.5

      66% would recommend to a friend

      (215 total reviews)
      avatar

      Brian Bouma

      67% approve of CEO

      60% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.7

      Career opportunities

      3.6

      Culture & values

      3.5

      Compensation and benefits

      3.4

      Work/Life balance

      3.4

      Senior management

      Tend has an employee rating of 3.5 out of 5 stars, based on 215 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tend employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      215 reviews
      3.0
      Jan 24, 2025

      Tends to money not to ethics!

      Treatment coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great opportunity to make connections amongst your colleagues and the patients that you meet on a day to day. Opportunities to learn and gain skill.

      Cons

      Pay is not the best, especially with the heavy tax they take from each paycheck. Money driven despite the facade of prioritizing member experience. Lack of care and consideration for non salaried employees. No acknowledgement of all federal holidays, including Juneteenth.

      avatar
      Tend Response
      1y
      Thank you for sharing your feedback and experience at Tend. We're glad to hear that you value the connections made with colleagues and our members, as well as the learning opportunities available. Building strong relationships and continuously growing skill sets are central to our mission, and we appreciate your recognition of these aspects. We’re committed to ensuring that both financial and professional growth are aligned with the hard work and dedication of our team members. We also remain competitive in offering overall holiday benefits, and for 2025, we've carefully considered and improved our paid holiday offerings. With consistent holidays across both our Hubs and Studios, we’re excited to introduce an additional floating holiday this year. We genuinely value employee feedback and will continue to look for ways to enhance our work environment, ensuring it reflects the respect and care we also show our members. Thank you for your contribution to our organization for the past four years. If you would like to continue this discussion, please email us at people@hellotend.com.
      5.0
      Jan 22, 2025

      Why not join Tend?

      Operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are countless benefits to working at Tend. It’s a new and innovative company with cutting-edge technology and opportunities to grow your career alongside the business. Being part of a game changer in the dentistry industry is truly exciting. Since joining Tend, I’ve refined my skills, polished my approach, and gained a more structured understanding of business operations. My network has expanded beyond what I could have imagined, giving me access to incredible professionals in the corporate world. From working with outstanding employees to learning from structured and inspiring leaders—both those who are still with us and those who have moved on—the experience has been invaluable. In my 2.5 years here, I’ve had the privilege of promoting, inspiring, and helping to develop managers and leads alongside me, which has been the most rewarding part of my journey. Combine all of this with a great schedule and a supportive environment, and Tend truly stands out as a fantastic place to work.

      Cons

      Honesty is key, and I believe in keeping it 100%. As a newer company, Tend has endless opportunities for growth. However, with growth comes change, and at every phase, adjustments are necessary to meet the company's evolving needs. Change often means losing people—sometimes for the better, sometimes for the worse—but ultimately, it’s like a game of Tetris, where the pieces need to align to keep the momentum going. One of the most challenging aspects of change is transitioning leadership. Building trust and proving your capabilities all over again can be difficult, especially if you were on a clear and strong path with your previous leader. Change in systems and actions also adds pressure, especially when it comes to retention. People respond differently to change—some are analytical, some thrive on routine, and others resist it entirely. Finding the balance to build retention while navigating these differences is complex, especially when the expectation is that we all work together to succeed. The truth is, change affects people in different ways. This isn’t unique to Tend—it happens in every company. However, I’d rather go through it here, where there’s a clear investment in results and a commitment to growth. Grinding through the challenges is worth it because the pros outweigh the cons. As an optimist, I believe that if you have strong work ethics and strive to be a winner, every door is an opportunity waiting to be opened. At the end of the day, we are the business.

      avatar
      Tend Response
      1y
      Thank you for sharing such a thoughtful and insightful review. We’re thrilled to hear that you’ve found growth, inspiration, and meaningful opportunities at Tend. It’s incredibly rewarding to know that our innovative approach and supportive environment have positively impacted your career. We also appreciate your honesty about the challenges that come with change. As we continue to grow, we recognize the importance of adaptability, strong leadership transitions, and balancing new opportunities with team retention. Your perspective is valuable, and we remain committed to fostering a culture that supports both individual and company-wide success. Thank you for being an integral part of our journey - we’re excited for what’s ahead!
      5.0
      Jan 22, 2025

      LOVE TEND

      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Tend has so many growth opportunities at TEND

      Cons

      continue to get team members with same vision as TEND

      avatar
      Tend Response
      1y
      Thank you for sharing your feedback and experience at Tend! We're so glad to hear that you see growth opportunities at Tend. Investing in our team’s development is one of our top priorities, and we appreciate your encouragement to continue supporting our managers. Your insights are valuable as we work to build a strong, aligned team. If you have any additional suggestions, we’d love to hear them. Thanks for being a part of our journey!
      Viewing 43 - 45 of 215 Reviews
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      ReviewsTend reviews

      Glassdoor has 232 Tend reviews submitted anonymously by Tend employees. Read employee reviews and ratings on Glassdoor to decide if Tend is right for you.