Does Tend pay their employees well?

According to anonymously submitted Glassdoor reviews, Tend employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Tend. This rating has been stable over the past 12 months.

How satisfied are employees working at Tend?

66% of Tend employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tend 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Tend?

Dental Assistant (23) , Dental Hygienist (18) , Studio Manager (12) , Manager (8) , Registered Dental Hygienist (6) , Member Experience Specialist (5) , Patient Care Coordinator (5) , Welcome/Bar Staff (5) , Dentist (4) , Assistant Studio Manager (3) , Dental Hygienist RDH (3) , Talent Acquisition (3) , Dental Office Manager (2) , Director (2) , Food Server (2)

What are the pros of working at Tend according to real employee reviews?

"The pay is good." ((in 15 reviews)); "Amazing work/life balance and managers who actually care!" ((in 6 reviews)); "I've worked in a few locations and the other team members are great." ((in 6 reviews)); "Leadership is strong" ((in 6 reviews)); "fun work environment, great office space, learned a lot about dental" ((in 5 reviews))

What are the cons of working at Tend according to real employee reviews?

"Benefits seem so" ((in 13 reviews)); "Poor management and a lot of turnover" ((in 8 reviews)); "There are still some growing pains, but upper management is aware and making strides to make things right." ((in 7 reviews)); "Diversity is a clear issue with hub employees." ((in 5 reviews)); "There is clear favoritism, and unless you just do exactly what you're told and don't complain or speak up for yourself or those around you, it is very unlikely that there will be any opportunity for advancement." ((in 4 reviews))

What are employees saying about Tend layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Tend layoffs and their outlook for job security at Tend in 2026.

Tend reviews

3.5

66% would recommend to a friend

(215 total reviews)

Brian Bouma

67% approve of CEO

60% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Career opportunities

3.6

Culture & values

3.5

Compensation and benefits

3.4

Work/Life balance

3.4

Senior management

Tend has an employee rating of 3.5 out of 5 stars, based on 215 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tend employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

215 reviews

1.0

Dec 23, 2024

The ship is sinking

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None anymore - started out great but has gone downhill fast. Pay and benefits are below market and the company continues to take away benefits - less paid holidays

Cons

Leadership is unavailable and acts more like a dictatorship than leaders - no training or guidance. You are told to do a task with no direction or understanding of how to do the task. when you seek assistance/training you are directed to search the internet or read a book "thats how I learned" or "I worked with someone and that is how they learned". Team events should not take place on Sundays or even off the clock.

Tend Response

1y

Thank you for sharing your feedback and experience at Tend. We are committed to offering overall competitive holiday benefits, and for 2025, we've carefully considered and improved our paid holiday offerings. With consistent holidays across both our Hubs and Studios, we’re excited to introduce an additional floating holiday this year. We are also investing in the growth of our leadership team, providing them with the tools and skills to become stronger, more empowered leaders. We prioritize a healthy feedback culture, offering multiple avenues for constructive feedback to ensure continuous improvement and a supportive work environment. If you would like to continue this discussion, please email us at people@hellotend.com.

4.0

Dec 11, 2024

Good for younger docs

Managing dentist

Recommend

CEO approval

Business Outlook

Pros

This place was a great place for the first 5-10 years out of school.

Cons

No ownership opportunities, more than average staff turnover

Tend Response

1y

Thank you for sharing your feedback and experience at Tend. We’re pleased to hear that you found value in your experience here, especially in the earlier stages of your career. It’s rewarding to know we could contribute positively to your professional development. We also recognize ownership is an important consideration for Providers. While we strive to create a supportive and engaging environment, we are always looking for ways to improve and address areas where we can grow. We appreciate your input and would value any additional feedback you might have on how we can enhance the experience for our team members. Please let us know if you would like to continue this discussion by emailing us at people@hellotend.com.

2.0

Nov 26, 2024

Unfortunate Leadership Changes

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Used to be the collaboration and autonomy of work

Cons

Lack of freedom to present creative solutions ever since executive leadership turned over. Felt like I was set up to fail no matter what.

Tend Response

1y

Thank you for sharing your feedback and experience at Tend. We are constantly committed to fostering both autonomy and collaboration in our work environment. We achieve this through the guidance of our Senior Leadership Team, a shared dedication to continuous growth, and cross-functional projects that bring together diverse perspectives. As Tend continues to evolve, some changes in leadership have taken place, reflecting our commitment to adapting and improving. These changes position us to strengthen our organization further, empowering us to build a resilient, innovative, and thriving company for the future. Thank you again for your feedback and please let us know if you would like to continue this discussion, email us at people@hellotend.com.

Viewing 49 - 51 of 215 Reviews

Jobs at Tend

Treatment Coordinator

Treatment Coordinator

Treatment Coordinator

Dental / Hygiene Assistant

Dental / Hygiene Assistant

Tend

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The ship is sinking

Good for younger docs

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