Tend reviews

3.5

66% would recommend to a friend

(215 total reviews)
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Brian Bouma

67% approve of CEO

60% positive business outlook

Tend has an employee rating of 3.5 out of 5 stars, based on 215 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tend employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

215 reviews
5.0
Jan 22, 2025

Great place to work

Recommend
CEO approval
Business Outlook

Pros

I have been with the company a little over a year and have been promoted 2 times. I have work life balance and see plenty of growth in the future.

Cons

There is no cons for me personally.

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Tend Response
1y
Thank you for sharing your feedback and experience Tend! We're thrilled to hear that you've found growth opportunities and a great work-life balance here. Your hard work and dedication are truly appreciated, and we’re excited to see where your future with us leads. If there’s ever anything we can do to make your experience even better, please don’t hesitate to share.
1.0
Jan 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Tend offers great benefits such as health insurance, 401K, and trainings.

Cons

They say they have open door policy but your opinions ,suggestions or concerns are not heard. Lunch time is not guaranteed. it gets really busy. Most employees can take lunch break.

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Tend Response
1y
Thank you for sharing your feedback and experience at Tend. We’re glad to hear that you appreciate our training opportunities as well as the competitive benefits package we offer. We understand that a busy work environment can be challenging, and we’re always looking for ways to improve and streamline. Our open-door policy is meant to foster open communication, as we truly value your input. If you would like to continue this discussion, please email us at people@hellotend.com.
1.0
Dec 31, 2024

Absolutely No!

Recommend
CEO approval
Business Outlook

Pros

None at all. Don't bother.

Cons

Seasoned docs who have been in for years might enjoy, but new docs beware. They will say that there is no corporate structure then hold all decisions that you make that they don't like against you. Worked several times filling in a shift out of kindness when no one could make it, then was heavily reprimanded for actions made with lack of resources. Money rules everything, if you're bringing in a killing they might overlook ish, but if you're not EVERY LITTLE THING you do will be scrutinized. Never been more stressed in my life. Felt like the office manager and management pulled the shots even though everyone knows that the doctors keep the lights on. Felt like a puppet ngl and didn't realized how bad it was till I left and was no longer stressed. Place is beautiful, electric handpieces etc but TERRIBLE support. It was super hard to diagnose cause my office's X-rays were always super blurry because the company was cheap with sensors. When multiple offices mentioned such to management they did NOTHING. I had to always have referrals in hand just in case for that reason cause they would tell at you for taking too many X-rays or taking too long even though the materials lack for thoroughness. Another example is that we only had 2 curing lights in a 9 operator office with 3 docs. Also running into bottle necks instead of just having enough lights for half of the rooms. Ultimately this place is impossible. They want you to be the "Four Seasons" of dentistry but don't give you the materials and let patients dictate EVERYTHING. If anything happened, the patient was always right and the infraction will be documented against you as they build a case for your removal when you are no longer profitable. Extremely high turnover to the point that oms and endo partnered offices took notice. Smoke and mirrors personified. Apply at your own risk.

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Tend Response
1y
Thank you for sharing your feedback and experience at Tend. We actively seek input through various platforms and make it a priority to act on the feedback we receive. Our studios are equipped with advanced technology, and should any issues arise, we make sure to address them promptly. We hold ourselves to high standards regarding member service, with our Providers playing a key role in upholding this commitment, so we appreciate the care and service you provided to our members. Thank you again for your feedback and please let us know if you would like to continue this discussion, email us at people@hellotend.com.
Viewing 46 - 48 of 215 Reviews

Glassdoor has 232 Tend reviews submitted anonymously by Tend employees. Read employee reviews and ratings on Glassdoor to decide if Tend is right for you.