Does Tend pay their employees well?

According to anonymously submitted Glassdoor reviews, Tend employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Tend. This rating has been stable over the past 12 months.

How satisfied are employees working at Tend?

66% of Tend employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tend 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Tend?

Dental Assistant (23) , Dental Hygienist (18) , Studio Manager (12) , Manager (8) , Registered Dental Hygienist (6) , Member Experience Specialist (5) , Patient Care Coordinator (5) , Welcome/Bar Staff (5) , Dentist (4) , Assistant Studio Manager (3) , Dental Hygienist RDH (3) , Talent Acquisition (3) , Dental Office Manager (2) , Director (2) , Food Server (2)

What are the pros of working at Tend according to real employee reviews?

"The pay is good." ((in 15 reviews)); "Amazing work/life balance and managers who actually care!" ((in 6 reviews)); "I've worked in a few locations and the other team members are great." ((in 6 reviews)); "Leadership is strong" ((in 6 reviews)); "fun work environment, great office space, learned a lot about dental" ((in 5 reviews))

What are the cons of working at Tend according to real employee reviews?

"Benefits seem so" ((in 13 reviews)); "Poor management and a lot of turnover" ((in 8 reviews)); "There are still some growing pains, but upper management is aware and making strides to make things right." ((in 7 reviews)); "Diversity is a clear issue with hub employees." ((in 5 reviews)); "There is clear favoritism, and unless you just do exactly what you're told and don't complain or speak up for yourself or those around you, it is very unlikely that there will be any opportunity for advancement." ((in 4 reviews))

What are employees saying about Tend layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Tend layoffs and their outlook for job security at Tend in 2026.

Tend reviews

Item: Tend
Rating: 2
Author: Current employee - Assisstant Manager

3.5

66% would recommend to a friend

(215 total reviews)

Brian Bouma

67% approve of CEO

60% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Career opportunities

3.6

Culture & values

3.5

Compensation and benefits

3.4

Work/Life balance

3.4

Senior management

Tend has an employee rating of 3.5 out of 5 stars, based on 215 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tend employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

215 reviews

2.0

Jun 17, 2023

Wouldn’t Recommend

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pay is decent (not necessarily the highest but above average), coworkers for the most part are great, hardworking people, state of the art technology and equipment, lots of opportunity for OT because the company is always short-staffed.

Cons

Literally everything else. Hours of operation are ridiculous for a dentist office (opening shifts start at 6:30a and closing shifts end at 8:30p), extremely high turnover rate for all positions (doctors, DAs, hygienists, reception, management) and at all levels, including HR and corporate, certain employees get favoritism/preferential treatment and are excused for terminable offenses while other people are fired on the spot for the same things (there’s supposed to be a “point system” but it is very rarely enforced), lack of communication and transparency between management and the studio, and the list goes on. And that’s only operational. Don’t get me started on how terrible the company is at providing care to patients. “Doing dental differently” is a scam. This company is run like a Medicaid office, just much more aesthetically pleasing. I wholeheartedly agree with the previous reviews that say the company is all about numbers. They truly do not care about employees or patients alike.

Tend Response

2y

Thank you for sharing your feedback and experience at Tend. We are glad to hear that you enjoy Tend’s total rewards package, your great co-workers, and the state-of-the-art technology. We are committed to a positive work environment, where we provide accessible and quality care to our members. Early, late, and Saturday appointments are highly regarded by our members, and thank you for working those times, so our members can come to the dentist when their schedule permits. Our members truly experience dental differently with our technology and high standard of clinical care that comes from our team members. We appreciate your feedback, and please let us know if you would like to continue this discussion, email us at people@hellotend.com.

2.0

Dec 14, 2022

Great concept, horrible execution

Assisstant manager

Recommend

CEO approval

Business Outlook

Pros

Up to date dental technology, several beautiful offices to work from, millennial-centric vision, team-focused work environments

Cons

Poor management, incredibly poor compensation for administrative staff, terrible PTO policy/accrual, and general lack of business acumen and communication skills from leadership

Tend Response

3y

Thank you for taking the time to share your feedback. We are glad to hear that you enjoy our technology, beautiful studios, company vision and our company culture. Employee feedback is extremely valuable to us as it is the main mechanism for us to continue to evolve and provide the best employee experience while meeting the needs of our members. In 2023, we will be launching changes to our PTO policy to support the feedback & suggestions provided by our team members in the quarterly feedback surveys. We have communicated these changes to all team members via email and the Mint. Also, we are working hard to enhance our healthcare benefit options for the new benefits plan year starting May 2023. We will continue to improve the way we communicate and standardize processes throughout our studios. We appreciate your candid perspective and welcome the opportunity to continue the conversation. Please reach out to our team at people@hellotend.com if you'd like to talk further.

Viewing 49 - 51 of 215 Reviews

Jobs at Tend

Treatment Coordinator

Treatment Coordinator

Treatment Coordinator

Dental / Hygiene Assistant

Dental / Hygiene Assistant

Tend

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Wouldn’t Recommend

Great concept, horrible execution

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