Does Tend pay their employees well?

According to anonymously submitted Glassdoor reviews, Tend employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Tend. This rating has been stable over the past 12 months.

How satisfied are employees working at Tend?

66% of Tend employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tend 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Tend?

Dental Assistant (23) , Dental Hygienist (18) , Studio Manager (12) , Manager (8) , Registered Dental Hygienist (6) , Member Experience Specialist (5) , Patient Care Coordinator (5) , Welcome/Bar Staff (5) , Dentist (4) , Assistant Studio Manager (3) , Dental Hygienist RDH (3) , Talent Acquisition (3) , Dental Office Manager (2) , Director (2) , Food Server (2)

What are the pros of working at Tend according to real employee reviews?

"The pay is good." ((in 15 reviews)); "Amazing work/life balance and managers who actually care!" ((in 6 reviews)); "I've worked in a few locations and the other team members are great." ((in 6 reviews)); "Leadership is strong" ((in 6 reviews)); "fun work environment, great office space, learned a lot about dental" ((in 5 reviews))

What are the cons of working at Tend according to real employee reviews?

"Benefits seem so" ((in 13 reviews)); "Poor management and a lot of turnover" ((in 8 reviews)); "There are still some growing pains, but upper management is aware and making strides to make things right." ((in 7 reviews)); "Diversity is a clear issue with hub employees." ((in 5 reviews)); "There is clear favoritism, and unless you just do exactly what you're told and don't complain or speak up for yourself or those around you, it is very unlikely that there will be any opportunity for advancement." ((in 4 reviews))

What are employees saying about Tend layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Tend layoffs and their outlook for job security at Tend in 2026.

Tend reviews

3.5

66% would recommend to a friend

(215 total reviews)

Brian Bouma

67% approve of CEO

60% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Career opportunities

3.6

Culture & values

3.5

Compensation and benefits

3.4

Work/Life balance

3.4

Senior management

Tend has an employee rating of 3.5 out of 5 stars, based on 215 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tend employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

215 reviews

2.0

Mar 15, 2024

Terrible HR and leadership

Anonymous

Recommend

CEO approval

Business Outlook

Pros

As they had planned to do something different in the dental industry, I was attracted to the opportunity and this company.

Cons

The HR and management were awful. Basically, there was no one to turn to when you were frustrated. The pay was also poor, and the moody upper management made decisions without consulting with or informing anyone. It was ridiculous, as it added to the pressure and stress an employee had to endure.

Tend Response

2y

Thank you for sharing your feedback and experience at Tend. We appreciate your contributions to Tend as a former team member. Our mission is to have an innovative dental experience, and we are proud to have 25 dental studios open now and delivering exceptional care to our members and fostering an inclusive work environment. We promote a transparent culture with daily team huddles, quarterly town halls, multiple employee feedback mechanisms with anonymous options through surveys, check-ins, performance reviews, and more. We action that feedback and support from all levels of management and teams. We also promote a diverse set of benefits and total rewards for all of our roles that are competitive. Thank you for your feedback and please let us know if you would like to continue this discussion, email us at people@hellotend.com.

1.0

Nov 29, 2022

Terrible

Welcome/bar staff

Recommend

CEO approval

Business Outlook

Pros

None. Terrible shifts and management.

Cons

Everything! Terrible shifts, management, and definitely understaffed.

Tend Response

3y

Thank you for taking the time to share your experience. Feedback from our team members is extremely important to us and essential in helping us continue to improve employee experiences. We are sorry to hear about your dissatisfaction. We strive to create an environment where every employee feels supported, valued and respected. We would be grateful for the opportunity to speak with you about your experience to address your concerns. Please reach out to people@hellotend.com to continue the conversation.

1.0

Jun 12, 2022

STAY AWAY

Registered dental hygienist

Recommend

CEO approval

Business Outlook

Pros

None! toxic work environment all around

Cons

Toxic work environment Poor pay No work to life balance Favoritism Racism

Tend Response

3y

Thank you for taking the time to share your experience. Feedback from our team members is extremely important to us and essential in helping us continue to improve the employee experience; we're extremely sorry to hear that we let you down and that you didn't enjoy your time at the company. We strive to create an environment where every employee feels valued, heard and respected, and take any allegations of discrimination extremely seriously. We are proud of our diversity, our strong community and culture, and have a zero tolerance for anything that falls short of a completely inclusive workplace where all team members are treated equally. We would be grateful for the opportunity to speak with you about your experience to address your concerns. Please reach out to people@hellotend.com to continue the conversation or via AllVoices, our anonymous internal hotline.

Viewing 46 - 48 of 215 Reviews

Jobs at Tend

Treatment Coordinator

Treatment Coordinator

Treatment Coordinator

Dental / Hygiene Assistant

Dental / Hygiene Assistant

Tend

Tend reviews

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Reviews by job title

Terrible HR and leadership

Terrible

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