Does Tend pay their employees well?

According to anonymously submitted Glassdoor reviews, Tend employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Tend. This rating has been stable over the past 12 months.

How satisfied are employees working at Tend?

66% of Tend employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tend 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Tend?

Dental Assistant (23) , Dental Hygienist (18) , Studio Manager (12) , Manager (8) , Registered Dental Hygienist (6) , Member Experience Specialist (5) , Patient Care Coordinator (5) , Welcome/Bar Staff (5) , Dentist (4) , Assistant Studio Manager (3) , Dental Hygienist RDH (3) , Talent Acquisition (3) , Dental Office Manager (2) , Director (2) , Food Server (2)

What are the pros of working at Tend according to real employee reviews?

"The pay is good." ((in 15 reviews)); "Amazing work/life balance and managers who actually care!" ((in 6 reviews)); "I've worked in a few locations and the other team members are great." ((in 6 reviews)); "Leadership is strong" ((in 6 reviews)); "fun work environment, great office space, learned a lot about dental" ((in 5 reviews))

What are the cons of working at Tend according to real employee reviews?

"Benefits seem so" ((in 13 reviews)); "Poor management and a lot of turnover" ((in 8 reviews)); "There are still some growing pains, but upper management is aware and making strides to make things right." ((in 7 reviews)); "Diversity is a clear issue with hub employees." ((in 5 reviews)); "There is clear favoritism, and unless you just do exactly what you're told and don't complain or speak up for yourself or those around you, it is very unlikely that there will be any opportunity for advancement." ((in 4 reviews))

What are employees saying about Tend layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Tend layoffs and their outlook for job security at Tend in 2026.

Tend reviews

3.5

66% would recommend to a friend

(215 total reviews)

Brian Bouma

67% approve of CEO

60% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Career opportunities

3.6

Culture & values

3.5

Compensation and benefits

3.4

Work/Life balance

3.4

Senior management

Tend has an employee rating of 3.5 out of 5 stars, based on 215 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tend employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

215 reviews

4.0

Jul 17, 2024

Good place

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Growth, work life balance and coworkers

Cons

Pay could be a bit better

Tend Response

1y

Thank you for sharing your feedback and experience at Tend. One of our values at Tend is rooted in growth, and we take the development and growth desires of our team members seriously. We provide a strong onboarding experience to get integrated with our teams and further development in your specific role skills and leadership competencies. Work life balance is extremely important, and we ensure our team feels supported through hybrid work on our hub teams and customized schedules in our studios that fit your life. Coworkers are always the top positive reason for loving Tend that our team members share on our internal engagement surveys. We love that our hiring teams look for someone who will embody Tend’s mission, vision, and values to ensure our teams are built with a diverse and inclusive group. Another very important factor to joining an organization is its total rewards program. We concentrate on having a wide variety of financial, wellness, and lifestyle benefits by role. Thank you for your feedback and please let us know if you would like to continue this discussion, email us at people@hellotend.com.

1.0

Jun 18, 2024

0/10 Would Not Recommend

Member experience associate

Recommend

CEO approval

Business Outlook

Pros

I'm not sure there are any. You get a paycheck...

Cons

Benefits are awful. You don't get sick time, you have to use your PTO which you accrue barely any. The pay sucks for what the job consists of. The training is atrocious. There is such a disconnect here that nobody really knows what's going on. Severely understaffed. Management sucks, with the exception of a couple people. You get burnt out very quickly with the workload due to being understaffed. They make you go into the office once a month for no reason.

Tend Response

1y

Thank you for sharing your feedback and experience at Tend. We appreciate your more than 1 year of service at Tend and helping our members. We have a robust total rewards package for our Member Engagement team with a competitive base rate, monthly bonus, PTO (incorporates both vacation and sick time to give more flexibility to use this time for any reason you want to take paid time off), unpaid time off (additional flexibility to take more time off), workplace flexibility to work from home, but come in once a month to align training, expectations, and engagement, and growth on the ME team or other teams in the organization. We are building a growing company and adding new dental studios each year, so we are utilizing technology to help our staffing levels on the ME team based on member demand and needs. Thank you for your feedback and please let us know if you would like to continue this discussion, email us at people@hellotend.com.

3.0

Jun 14, 2024

It is what you make it

Welcome bar associate

Recommend

CEO approval

Business Outlook

Pros

Some of the staff is nice & the starting salary is $23/hr

Cons

Only two available shifts (6:30am-3pm//12pm-8pm) Office politics Gossiping management

Tend Response

1y

Thank you for sharing your feedback and experience at Tend. We appreciate you delivering great service to our members for over a year in the studios. Our team members are our biggest asset to deliver great service and create a positive and enjoyable workplace. We provide a competitive total rewards package for all roles and our base salaries are just the beginning; we also offer affordable healthcare and financial benefits and a strong 401k employer match. Part of our mission is to deliver innovative healthcare experiences, and we believe that is done through more access to member care. We do have varying schedules to work in our markets that work for our varied team member needs. We concentrate on empowering our leaders through leadership development opportunities to ensure they are leading their teams in an empathetic and insightful manner. Thank you for your feedback and please let us know if you would like to continue this discussion, email us at people@hellotend.com.

Viewing 61 - 63 of 215 Reviews

Jobs at Tend

Treatment Coordinator

Treatment Coordinator

Treatment Coordinator

Dental / Hygiene Assistant

Dental / Hygiene Assistant

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