Tend reviews

3.6

69% would recommend to a friend

(204 total reviews)
avatar

Brian Bouma

67% approve of CEO

63% positive business outlook

Tend has an employee rating of 3.6 out of 5 stars, based on 204 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tend employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

204 reviews
4.0
Apr 1, 2024

Good people

Recommend
CEO approval
Business Outlook

Pros

Great people to work with, really enjoyed my team

Cons

There is a lot of change and it happens quickly

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Tend Response
2y
Thank you for sharing your feedback and experience at Tend. We have wonderful people on our teams, and thank you for your time at Tend. Our mission is to innovate dentistry and provide quality hospitality and member care, and with that innovation does come change. We are thankful for our teams who adapt quickly and live our mission in their daily work. Thank you for your feedback and please let us know if you would like to continue this discussion, email us at people@hellotend.com.
1.0
Mar 22, 2024

Stay away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everyone who works there is nice

Cons

They micromanage like crazy, give false promises and lie, have unrealistic goals. I wasted my time there and advise you don’t do the same

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Tend Response
2y
Thank you for sharing your feedback and experience at Tend. We appreciate your time and hard work with us for over a year. We have wonderful team members, who are very encouraging, helpful, smart, and a joy to work with. On our engagement surveys, the top strength is always that we love the people we work with. We set very high goals for our organization and all of our team member roles to ensure you receive the growth and development you are looking for in your career and that we consistently provide top-notch care to our members. We have a robust onboarding process and continuous learning and development strategy throughout your years at Tend. Thank you for your feedback and please let us know if you would like to continue this discussion, email us at people@hellotend.com.
2.0
Mar 15, 2024

Terrible HR and leadership

Recommend
CEO approval
Business Outlook

Pros

As they had planned to do something different in the dental industry, I was attracted to the opportunity and this company.

Cons

The HR and management were awful. Basically, there was no one to turn to when you were frustrated. The pay was also poor, and the moody upper management made decisions without consulting with or informing anyone. It was ridiculous, as it added to the pressure and stress an employee had to endure.

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Tend Response
2y
Thank you for sharing your feedback and experience at Tend. We appreciate your contributions to Tend as a former team member. Our mission is to have an innovative dental experience, and we are proud to have 25 dental studios open now and delivering exceptional care to our members and fostering an inclusive work environment. We promote a transparent culture with daily team huddles, quarterly town halls, multiple employee feedback mechanisms with anonymous options through surveys, check-ins, performance reviews, and more. We action that feedback and support from all levels of management and teams. We also promote a diverse set of benefits and total rewards for all of our roles that are competitive. Thank you for your feedback and please let us know if you would like to continue this discussion, email us at people@hellotend.com.
Viewing 85 - 87 of 204 Reviews

Glassdoor has 219 Tend reviews submitted anonymously by Tend employees. Read employee reviews and ratings on Glassdoor to decide if Tend is right for you.