Tend reviews

3.7

71% would recommend to a friend

(52 total reviews)
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Brian Bouma

67% approve of CEO

59% positive business outlook

Reviews by job title

52 reviews

Reviews about "Compensation"

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3.0
May 11, 2024

Pay

Recommend
CEO approval
Business Outlook

Pros

Nice starting pay and offers a bonus

Cons

High Turnover management included. Management did not thoroughly ensure the metric requirements matched the call volume coming through.

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Tend Response
1y
Thank you for sharing your feedback and experience at Tend. We focus on a comprehensive and competitive total rewards package for each role at Tend, plus make our business decisions rooted in our mission, vision, and values. We focus on fostering a positive work environment where teams feel safe and included, so they are collaborative and help each other succeed. Thank you for your feedback and please let us know if you would like to continue this discussion, email us at people@hellotend.com.
3.0
May 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Healthcare Bonus for fluoride Cute office

Cons

Heavy work load Long schedule Patients rate providers so there’s anxiety

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Tend Response
1y
Thank you for sharing your feedback and experience at Tend. Thank you for providing care and healthy clinical outcomes for your members. Members often thank their hygienists by name in member reviews, and it is great you are getting the recognition and feedback for those positive interactions. We do have a competitive total rewards program by role, and our hygienists do have a competitive base rate and monthly bonus potential, plus healthcare and financial benefits. Plus, a great team in a tech-forward and beautifully crafted studio. Thank you for your feedback and please let us know if you would like to continue this discussion, email us at people@hellotend.com.
5.0
Apr 30, 2024
Recommend
CEO approval
Business Outlook

Pros

1. Opportunity to work hybrid (1 day a week for leadership, once a month otherwise) assisting with work/life balance. 2. Competitive base pay with added monthly bonuses based off performance. 3. Health benefits 4. $1000 towards dental work at Tend studios 5. Great coworkers contribute to a positive work environment. 6. Supportive management that fosters a sense of trust, open communication, and professional growth, ensuring that employees feel supported and valued in their roles.

Cons

1. Health benefits are rather pricy, which can be expected from a newer company, but still unfortunate. 2. $1000 towards dental work at Tend studios has to be paid up front and reimbursed, which can be tricky if you do not have the money to pay out of pocket initially for your procedures.

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Tend Response
1y
Thank you for sharing your feedback and experience at Tend. Thank you for your dedication to your team and our members for the past 2+ years. We have a very competitive total rewards package that consists of compensation, benefits, and work/life balance elements that have been updated throughout the years based on team member feedback. We know being together is engaging and helps us align strategically & tactically, and for hub roles, there is an opportunity for varying hybrid work to maximize team member desires and the team’s effective work product. As a growing organization, we look to continue expanding our total rewards package with affordable and exciting options based on our varying teams needs. Thank you for your feedback and please let us know if you would like to continue this discussion, email us at people@hellotend.com.
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