Office has low morale. Office “lead” although kind, is sadly incompetent, defensive, has poor boundaries, and has poor communication skills. A couple providers are extremely entitled and rude to claimants. One in particular leaves for hours at a time and has had to have her claimants seen by others or rescheduled which is very rude and not easy for the population we see. It’s hard taking time off unless you tell them months in advance. If you need a couple hours to go to a medical appointment they will tell you “no, your schedule is already confirmed that day.” Providers end up calling out for a full day to get personal things done since we don’t get honored for trying to merely ask for a couple hours. Office space is very crowded and sometimes overbooked with more providers than space.