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The Revenue Optimization Companies (T-ROC)

Engaged Employer

The Revenue Optimization Companies (T-ROC) reviews

3.8

71% would recommend to a friend

(949 total reviews)
avatar

Brett Beveridge

80% approve of CEO

68% positive business outlook

The Revenue Optimization Companies (T-ROC) has an employee rating of 3.8 out of 5 stars, based on 949 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Revenue Optimization Companies (T-ROC) employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

949 reviews
3.0
Feb 24, 2017

Sales representative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible, pretty good management. Management was very aggressive sellers, not only the sales associates motivating each other. Our managers led by example

Cons

The back room where the phones aren't that nice

5.0
Jan 23, 2017
Recommend
CEO approval
Business Outlook

Pros

Opportunity to learn key face to face sales skills. Good sales training team.

Cons

Low pay. For the amount of profit generated per sale per representative, I feel it would be more fair to pay your people more. It would have kept me around..

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The Revenue Optimization Companies (T-ROC) Response
9y
I am curious as to what project you were on and the experience so please feel free to reach out to me at rbrandon@trocglobal.com. Thanks so much for the feedback!
2.0
Jan 20, 2017
Recommend
CEO approval
Business Outlook

Pros

In general I think the pay is decent for the work that is actually done. A lot of people make it sound harder than it is but commission is decent when you can pull average sales and you are able to work plenty of hours. The company does not seem to care about over time you put in if you have some numbers to back it up. The actual personalities of the team seem fine too. No one in my market is negative and everyone wants to see others succeed. The Walmart locations I've been at have had decent people working there too. Management is generally friendly and accessible to you. You can tell some divisions of the company overall are really trying to put a company environment together.

Cons

There is constant turnover with both employees and management. It's not uncommon to see a new manager come and go in a month. A lot of times I don't even know this happened until a few days after the fact. A lot of times you end up doing work the Walmart employees are supposed to do. While you can try to convert this into a sale, a lot of times it just ends up eating some of your time when you can be looking for a better person to pitch to. I have no clue how I am actually doing at the job. As I write this I am somewhat concerned I am under preforming but have seen people maintain a position with less and leave with more. Different managers tend to give different amounts of feed back and I question the job security of anyone who is not a top seller. The job does offer a health plan, but it's only a discount one. If you're healthy the lowest plan is pointless and the job does not pay enough for the next one to be considered affordable. Ironically the job offering the plan actually costs the employee more money due to how the subsidy works under the Affordable Pay Act. There is no clear path of advancement besides getting bumped up to a regional manager. The issue with this is that the regional manager changes a lot and it almost seems like it's beneficial to not take the job.

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The Revenue Optimization Companies (T-ROC) Response
9y
I so appreciate your taking the time to be so specific. Turnover on a new project is not uncommon and, we are working daily at ensuring T-ROC employees understand the T-ROC culture and understand they work for us and not Walmart. I would ask that you meet with your Regional or Market Manager to discuss your performance and plan for growth. We have a high number of employees that have been promoted this year, 65 on the Walmart project alone--very few companies can say that. I welcome the opportunity to discuss more at your convenience. Randy Randy Brandon Director of Talent Acquisition/People Attraction
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Glassdoor has 974 The Revenue Optimization Companies (T-ROC) reviews submitted anonymously by The Revenue Optimization Companies (T-ROC) employees. Read employee reviews and ratings on Glassdoor to decide if The Revenue Optimization Companies (T-ROC) is right for you.