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The Revenue Optimization Companies (T-ROC)

Engaged Employer

The Revenue Optimization Companies (T-ROC) reviews about "manager"

68% positive business outlook

Reviews by job title

110 reviews
1.0
Jan 23, 2019
Recommend
CEO approval
Business Outlook

Pros

1.) it’s a job 2.) has benefits

Cons

1.) pay/commission is awful. $10.50 and hour and every contract phone you sell is $5. So, if someone comes in looking at prepaid phones, and you sell them Verizon. Walmart gets a big $700 paycheck. And you get 5 bucks... you may get a few sales a week that actually go thru. 2.) forced to try to sell to people who don’t want phones 3.) most people don’t pass a credit check or need a high deposit 4.) the hours. Say goodbye to your friends and family, because the hours are 11:30am-8pm, Wednesday to Sunday. 5.) the Walmart associates don’t like you.. your a vendor for walmart, and they’ll always leave the counter forcing you to do they’re job. 6.) it’s a very boring job. Honestly the 8 hours go by so slow. You may get 1, 2 if your lucky that are even interested. 7.) management- saw my manager like 3 times in a 5 month span. She’d lie straight to your face about your co-workers, pick favorites, and be a very annoying fake happy in the group chats. 8.) company doesn’t promote within.. did not see it one time. It’s simple, the company doesn’t trust the entry level employees it hires. Saw several people deserving of a promotion. They always hire new people for management positions that don’t know how to do the entry level position.

5.0
Jan 15, 2019
Recommend
CEO approval
Business Outlook

Pros

Great place to work, great benefits, awesome coworkers and managers! You feel like a part of the T-Roc family from day 1! Lots of opportunities for promotions! Great place to start a career and not just another job!

Cons

Honestly, I can't think of any!

1.0
Jun 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Great people, my coworkers, my store mgr and District mgr are awesome.

Cons

Pay is horrible, commision is a joke, $300 a month for leading my store in sales is laughable and all we are told is to sell more, you are better off risking catching a deadly sickness than to pay for their benefits, absolutely a joke. The General Manager micro manages everyone, berates his employees and mangers in public, even saw him humiliate the district mgr in front of other employees, hes a terrible person and probably the biggest reason people leave the company.

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The Revenue Optimization Companies (T-ROC) Response
6y
Thanks so much for taking the time to share your experience. We take every comment seriously and address each one. I am committed to sitting down with our leadership team to discuss and appreciate you taking the time to share this.
2.0
Jun 27, 2019

Not Worth It

Recommend
CEO approval
Business Outlook

Pros

You have the ability to meet a lot of good people.

Cons

You only have 24hrs to hire someone after a spot is open or it is done for you. As a Market Manager you have to sell no less than 2 phones every store visit that you do and stay at the store till you do but also make sure that you visit 2 stores a day. If YOU dont make a sale on that store visit all day you have to go back the next day and workover to make up your visit quota. Managers have no clue what it going on or how to make things happen that people can understand. Its so hard to do your own job when you have a do the jobs or 4 other people at the same time. Not enough time in the day to do everything. Work life balance is the worst i have ever been in, in all my years of retail.

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The Revenue Optimization Companies (T-ROC) Response
6y
Please understand how important your comments are to the entire company. We take these seriously and never lightly. I am committed to sitting down with our leadership team to discuss and appreciate your taking the time to share this.
3.0
Jul 16, 2019

Nice while it lasted

Recommend
CEO approval
Business Outlook

Pros

Autonomy, manager was super cool

Cons

Ended too soon... large territory

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The Revenue Optimization Companies (T-ROC) Response
6y
I appreciate you taking the time to share your great experience at T-ROC. Every bit of feedback, whether good or bad helps us get better each and every day. Thanks so much and we cannot wait to see your future soar!
2.0
Oct 5, 2018
Recommend
CEO approval
Business Outlook

Pros

Very team oriented atmosphere, encouragement from coworkers and management makes it easy to feel appreciated. Lots of discounts and benefits, but it's up to you to take advantage of them.

Cons

Management is sub-par. Managers are nice just above entry level as regional managers. But go any further and they're intolerable, coarse, and ignorant individuals. Corporate does NOT respect you health and safety and will screw you over any way possible if you let them. Do *not* let them. Lunch times are too short. Apps are necessary to do your job and sometimes they don't work. They don't allow room for when technology fails and as thus, you are constantly at the mercy of technology's infamous lack of reliability.

3.0
Apr 16, 2019
Recommend
CEO approval
Business Outlook

Pros

No one standing over your shoulder Laid back sometimes

Cons

Market manager can be pretty annoying and blames you if the store is dead Practically no training No opportunity for growth

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The Revenue Optimization Companies (T-ROC) Response
6y
I appreciate you taking the time to share your great experience at T-ROC. Every bit of feedback, whether good or bad helps us get better each and every day.
1.0
May 1, 2019
Recommend
CEO approval
Business Outlook

Pros

Decent starting pay and commission

Cons

Extreme turnover rate Expect a new manager every 6 months They can fire you without warning for any reason they seem fit Rules and policies change constantly HR department is a joke

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The Revenue Optimization Companies (T-ROC) Response
6y
I am sorry to hear you had a negative experience. T-ROC prides themselves in treating each person as a passionate entrepreneur. Thank you for sharing your feedback and I wish you much success in your future endeavors.
5.0
Nov 15, 2018
Recommend
CEO approval
Business Outlook

Pros

You are independent, it's a fun and easy job, manager is very nice, you get to be active on work chat while at work

Cons

No weekends off, a lot of standing

Viewing 19 - 21 of 110 Reviews

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