The Tile Shop, Inc. reviews

Wear comfortable/ dressy shoes you'll be busy running around helping people! Some would complain about hours, but honestly I didn't mind it. I wanted to make more money and be available for my customers so I knew it was worth it. Average hours a week are 45-50, not bad at all!

If you're in the wrong store, get ready to watch 95% of the people you work with turn over within 3 months, if you don't yourself, and be prepared to put in 50+ hours a week for about $400 after taxes and deductions. While you can make a lot of money at this job, compared to similar sales job it's not that great. Even mediocre car salesmen and real estate agents make more than a great tile salesman. The BIGGEST CON: SUBSIDY. It is a SCAM! If you have one bad pay period, subsidy will make sure you have at least one more, and if your store is just slow for a couple months because they refuse to advertise you can dig yourself a very deep hole. Then you do a lot of hard work, and only make a scrap of a paycheck until you're out. Subsidy is ultimately why I left. They expect you to lift and carry tile, grout, mortar, etc. in nice clothes, in a 100+ degree warehouse sometimes. Also, they don't have a cleaning staff or hire anyone to help re-arrange all the boards and understock yearly - get ready to do that while dressed really nice. Oh, and because your pay is 100% commission, you're doing it for free too. There is a huge pressure from upper management to have your customers pick up their orders quickly, and because stores are judged by their monthly numbers this pressure really escalates towards the end of the month. Several times, we would successfully push out an incredible amount of product on the 30th. What do we get on the fifth? A senior manager calling and asking why we aren't closing more orders out - what do you expect, we did them all on the 30th? Not only will you work until 9pm frequently during the week, you have to come in on Saturday at 8am (sorry adult friends, can't do anything with you Friday nights), and there are almost no holidays off. I found it very demoralizing to stay in an empty store during a holiday and know that I was literally not being paid to be there. The one thing this company refuses to do is advertise. There will be times nobody is in you're store and you're basically there for free. When asked about your low numbers, volume is not an excuse. A lot of the time, you will feel like you're fighting company policy to be able to do what they want you to do. Most products you sell are basically made by slave labor. If you're the kind of person who cares about other people, this can weigh on you.